Faith Eggers
Saint Louis,MO
Summary
Proven achiever with extensive experience at Commerce Bank, adept in workflow optimization and electronic records management. Demonstrated ability to surpass team goals by enhancing efficiency and accuracy, achieving a notable increase in client satisfaction and operational productivity. Excels in strong organization and business administration, ensuring seamless administrative and banking processes.
Overview
5
5
years of professional experience
Work History
Private Banking Client Associate
Commerce Bank
St Louis, MO
12.2024 - Current
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Completed forms, reports, logs, and records to quickly handle all documentation for executive team.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed client inquiries, providing timely and accurate information to enhance customer satisfaction.
Private Banking Administrative Associate
Commerce Bank
Saint Louis
03.2024 - 12.2024
- Coordinated scheduling and travel arrangements for executive leadership, enhancing operational efficiency.
- Developed and maintained filing systems, ensuring easy access to critical documents and information.
- Assisted in preparing reports and presentations, supporting strategic decision-making processes.
- Streamlined communication between departments, fostering collaboration and improving workflow effectiveness.
Personal Banker
Commerce Bank
Poplar Bluff, MO
06.2022 - 03.2024
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
Pharmacy Technician
Kroger's Pharmacy
Poplar Bluff, MO
10.2020 - 11.2022
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Coordinated verification and filling of more than 150 daily prescriptions in high-volume retail pharmacy environment.
Education
Associate of Science - Nursing
Three Rivers Community College
Poplar Bluff, MOHigh School Diploma -
Poplar Bluff High School
Poplar Bluff, MO05.2018
Skills
- Strong Organization
- Wealth management
- CRM software usage
- Team collaboration
- Back office operations
- Regulatory compliance
Timeline
Private Banking Client Associate
Commerce Bank
12.2024 - Current
Private Banking Administrative Associate
Commerce Bank
03.2024 - 12.2024
Personal Banker
Commerce Bank
06.2022 - 03.2024
Pharmacy Technician
Kroger's Pharmacy
10.2020 - 11.2022
High School Diploma -
Poplar Bluff High School
Associate of Science - Nursing
Three Rivers Community College