Faith Evers
Northwest,IN
Summary
Operations and training professional with experience coordinating large-scale volunteer program, managing logistics, and leading training initiatives. Skilled in scheduling, process improvement, and cross-team communication to support efficient day-to-day operations. Proven ability to implement systems, streamline workflows, and improve onboarding through both in-person and virtual training.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Volunteer Manager
Meals on Wheels of Northwest Indiana
Merrillville, IN
08.2024 - Current
- Manage scheduling and logistics for a volunteer program, ensuring full route coverage across 550+ active volunteers and ~70 daily shifts
- Coordinate the absorption of a partner Meals on Wheels program, successfully transitioning 150+ volunteers into existing systems and processes
- Lead implementation of a new scheduling and CRM system, improving efficiency in volunteer coordination, communication, and data tracking
- Plan and execute large-scale event (300+ attendees), including budgeting, logistics, and team coordination
- Develop and facilitate engaging in-person and virtual training sessions, improving onboarding and maintaining program consistency
- Design and maintain training materials and a volunteer handbook to communicate procedures and expectations
- Coordinate volunteer recruitment and communication through targeted outreach initiatives and social media
Training Coordinator & Executive Assistant
BCH, Inc.
Valparaiso, IN
05.2023 - 05.2024
- Develop trauma training curriculum aligned with organizational goals, integrating evidence-based practices.
- Lead participant-centered trauma training sessions and assess effectiveness for ongoing enhancement.
- Provide executive leadership support, managing calendars, coordinating meetings, and handling correspondence.
- Act as a central communications point, maintaining professionalism and compassion.
- Plan and execute events, while maintaining efficient filing systems.
- Collaborate on projects, upholding Christian values and ensuring confidentiality.
Early Learning Navigator
Geminus & Regional Health Systems
Merrillville, IN
06.2021 - 05.2023
- Manage a multidimensional role with families and child care providers as a Hub Navigator and a Child Care Navigator.
- Develop project plans, deliver presentations, and multitask effectively.
- Inform and guide families in selecting high-quality childcare, e-learning, and out-of-school time options, respecting individual family values.
- Connect ALICE families with community resources and facilitate access to Child Care Resource and Referral (CCR&R), SPARK, CCDF, UWNI, and other services.
- Forge partnerships and cultivate community connections, serving as a liaison between Regional Care Group, UWNWI, Early Learning Indiana, families, child care providers, and local programs.
Interpersonal Trainer
Anderson University
Anderson, IN
08.2020 - 05.2021
- Serve as an interpersonal trainer for undergraduate students.
- These skills include introductions, refusing requests, making requests, expressing anger, disarming anger, conversation skills, reflective listening, respond to defensiveness, mixed messages, ending relationships, apologizing, communicating specifically, negotiation, and compliments & encouragement.
- Train in Parenting the Teen Brain seminars which were created for parents, court workers, social workers, etc. to learn vital skills that aid them to find simpler and safer ways to interact with their teenagers.
- 108 hours of training logged.
Associate Director & Lead Teacher
After School Fun
Anderson, IN
11.2018 - 05.2021
- Run the day-to-day schedule at an after-school program for elementary students (K-6).
- Set up for the day, ensure smooth bus drop-off and parent pick-up, plan activities, schedule staff, etc.
Education
Bachelor of Arts - Psychology
Anderson University
Anderson, IN05-2021
Skills
- Project Coordination & Management
- Scheduling & Logistics Coordination
- Training & Development (In-Person & Virtual)
- Process Improvement
- CRM & Scheduling Systems
- Microsoft PowerPoint & Presentation Design
- Technical Support & Troubleshooting
- Onboarding & Orientation
- Stakeholder Communication
- Relationship Building & Networking
- Interpersonal Communication Skills
Certification
- 2023-08 Trauma Treatment Certification Training, Dr. Janina Fisher - PESI
- 2023-05 Advanced Trauma Competent Care Training Participant - Trauma Free World
- 2023-05 Professional Development Certificate in Trauma-Informed Care - Indiana University
Timeline
Volunteer Manager
Meals on Wheels of Northwest Indiana
08.2024 - Current
Training Coordinator & Executive Assistant
BCH, Inc.
05.2023 - 05.2024
Early Learning Navigator
Geminus & Regional Health Systems
06.2021 - 05.2023
Interpersonal Trainer
Anderson University
08.2020 - 05.2021
Associate Director & Lead Teacher
After School Fun
11.2018 - 05.2021
Bachelor of Arts - Psychology
Anderson University