Faith Felton
Oklahoma City,OK
Summary
Solutions-driven Business Analyst with extensive Project Management experience leading cross-functional teams in the development, documentation and delivery of process innovations, driving the attainment of business goals. Seeking opportunities to transform Business Processes into fresh, cost-effective solutions leading to more efficient operations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lead Integration Analyst/SME
North Carolina DHHS
03.2021 - Current
- Provided analysis and technical writing services to the Electronic Visits Verification project
- Assigned to the Decision Support Solution team to provide analysis services such as, but not limited to, developing the Project Charter, Product Requirements Document (PRD) and Request for Proposal (RFP)
- Facilitated daily Stand-up meetings with Business Stakeholders and Architects to ensure project objectives were met according to project timeline
- Collaborated with Project Managers, Product Manager’s and other MES Team members to provide and share information
- Promoted to Lead BA and began working to streamline processes, assist with onboarding other Analysts, facilitated weekly meetings and guided the BA Team
- Joined the Business Architecture Team as SME
- To align current processes to the MITA Framework as set forth by CMS
- Developed multiple project deliverables currently being utilized by the MES Team
- Learned and provided training for the Orbus iServer Enterprise Architecture tool to other team members
- Joined the Interoperability Project Team to provide Business Analyst services
- Assisted in refining the IO PRD and RFP
- Awaiting proposal evaluations and Vendor onboarding and DDI
- Provided consultation and support for the 2022 SS-A documentation
- Continue to develop training materials and provide iServer training to Business Users and other MES Team members.
Sr. Technical Business Analyst
OG&E
10.2018 - 02.2021
- Provided business solutions to the day-to-day work required to support the transitional process of taking project plans or directives and implementing the solution through the software development lifecycle
- Acted as a bridge between the Business Requirements defined and technology solutions
- Provided documentation of requirements as defined by the business users and client stake holders to ensure that designs meet the company's technical standards
- Provided executives with analytics and decision-support tools used as the basis for reorganization, consolidation and relocation strategies while effectively communicating with the delivery team and client stake holders to ensure projected budget requirements and timelines were being met
- Partnered with developers to automate manual processes, saving time and money while decreasing errors
- Credited as a primary driving force behind a 5% increase in margins this fiscal year
- Collaborated with stakeholder groups across the organization to ensure business and technology alignment
- Proposed solutions meeting defined specifications and needs.
Sr. Business Analyst/Testing Lead
DXC Technologies
02.2017 - 04.2018
- Worked on the design, development and implementation for the Florida interchange MMIS transfer claims system to the Territory of Puerto Rico
- Worked within a Functional business team as well as a Testing team to provide conceptual data and process models, including data dictionaries and volume estimates
- Created test scenarios and developed test plans to be used in testing business applications for client validation
- Analyzed and worked on test scripts reporting throughout the project
- Provided input into developing and modifying systems to meet client needs and developed business specifications to support these modifications
- Coordinated business analyst tasks on information technology projects and provided support to other team members
- Assisted with time estimates for project related tasks and in developing methods and procedures required to identify whether business goals and objectives met organizational needs.
Business Analyst
Chesapeake Energy
02.2011 - 08.2014
- Provided functional support within the accounting organization in the areas of accounting/financial reporting, data management, and systems processes
- Coordinated with members of the Accounting department and IT while overseeing several program enhancements from beginning to end.
- Provided support to users and IT during UAT
- Oversaw successful implementation in a timely manner
- Facilitated meetings between IT and various other department team members regarding current and future projects.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Business Analyst
FOX Systems
08.2007 - 06.2010
- Provided consultant services to the Oklahoma Health Care Authority in its procurement of fiscal agent services for the takeover of its current claims processing system (MMIS) and the development of a new Program Integrity System
- Facilitated requirement sessions with Subject Matter Experts to identify and document 'As Is' and 'To Be' requirements for each Business Process
- Experience developing Functional and Non-Functional, Interface Design, System Architecture and User Test Case Requirements Specifications
- Served on Proposal Evaluation Committee, training State’s staff ensuring compliance to government procurement
- Provided support by analyzing each Input, Output, Process and Interface within clients’ information systems, documenting action items and tracking status reports
- Developed multiple project deliverables simultaneously and according to project timeline including; Project Charter, APD, Project Roadmap, RFP, ICD-10 Assessment and Proposal Evaluation Plan.
Education
Bachelor's - Information Systems Management
Oklahoma State University - Oklahoma City
Oklahoma City, OK05.2016
Associate - Accounting And Business Management
Southern Nazarene University
Bethany, OK05.2012
Skills
- Production of high-quality outcomes and deliverables
- Functional, Integration and User Acceptance Testing (UAT)
- Project Management of Multi-Million-dollar Government and private sector projects with multiple vendors
- Vendor Management/Relationship Management
- Project planning and management
- Enterprise Resource Planning
- Writing detailed test scripts
- Data Mining & Analytics
- Production of Change Management practices
- MES and other Information Management Systems Implementation
- Experience in Waterfall and Agile methodology
- Analyzing and development of management processes to provide Risk Management mitigation
- SAP/SAS Solutions
- Requirements Gathering & Analysis
- Knowledge of MITA Framework including CMS Seven Standards and Conditions
- Data Warehousing
Technology Summary
- SAS
- SAP ASE/Business Objects
- Oracle
- MS SQL Server
- MySQL
- Microsoft Suite
- Visio
- Excel
- Power Point
- IServer
- Touchdown
- SharePoint
- JIRA
- Hyperion
- Crystal Reports
- Windows
- UNIX
- Cloud Development
Certifications Education
- Scrum Master Certification, Oklahoma State University, OKC, OK, 2013, 2016
- Bachelor’s – Management Information Systems, Southern Nazarene University, Bethany, OK, 2004, 2006
- Associate’s- Business Administration & Accounting
Personal Information
Title: Sr. Business Analyst| Government and Private Sector
Certification
Scrum Master Certification
Timeline
Lead Integration Analyst/SME
North Carolina DHHS
03.2021 - Current
Sr. Technical Business Analyst
OG&E
10.2018 - 02.2021
Sr. Business Analyst/Testing Lead
DXC Technologies
02.2017 - 04.2018
Business Analyst
Chesapeake Energy
02.2011 - 08.2014
Business Analyst
FOX Systems
08.2007 - 06.2010
Bachelor's - Information Systems Management
Oklahoma State University - Oklahoma City
Associate - Accounting And Business Management
Southern Nazarene University
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