Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Fenton

Shawnee,KS

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and problem solving skills. Adept at working effectively and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Maintenance Assistant

Sky Zone Trampoline Park
Shawnee, KS
01.2024 - Current
  • Responded promptly to emergency situations involving damaged facilities.
  • Repaired damages to trampolines, walls, and attractions caused by wear-and-tear or vandalism.
  • Aligned and balanced new equipment after installation.
  • Performed regular maintenance and repair of facility equipment and systems.

Manager

Sky Zone Trampoline Park
Shawnee, KS
05.2023 - Current
  • Coached, mentored and trained team members in order to improve their job performance.
  • Monitored staff performance and addressed issues.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Entered time and attendance logs in preparation for payroll.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Team Lead

Sky Zone Trampoline Park
Shawnee, KS
06.2022 - 05.2023
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Trained new staff in relevant processes and procedures.
  • Supported the manager in developing plans for future projects, initiatives and objectives.
  • Assisted the manager in setting achievable goals for the team while monitoring progress towards them.

Party Host

Sky Zone Trampoline Park
Shawnee, KS
11.2021 - 06.2022
  • Greeted guests and provided them with party information.
  • Organized seating arrangements, decorations, and food supplies.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Created an atmosphere conducive to having fun by engaging with guests in conversation or activities.

Concessions Assistant

Sky Zone Trampoline Park
Shawnee, KS
08.2021 - 11.2021
  • Assisted customers with food and beverage orders in a timely manner.
  • Ensured that all concession stands were properly stocked with necessary items.
  • Maintained accurate cash control procedures for all transactions.
  • Followed health and safety regulations related to food preparation and handling.
  • Prepared hot dogs, popcorn, nachos, pretzels, pizza slices. according to established recipes or instructions from supervisor.
  • Kept work stations clean throughout shift according to health department regulations.

Court Monitor

Sky Zone Trampoline Park
Shawnee, KS
06.2021 - 08.2021
  • Kept a watchful eye on courts to guarantee participant safety.
  • Administered necessary medical assistance and promptly informed emergency personnel.
  • Explained principles, techniques and safety procedures of materials and equipment.

Education

High School Diploma -

Shawnee Mission Northwest High School
Shawnee Mission, KS
05-2023

Skills

  • Financial Management
  • Staff Development
  • Strategic Planning
  • Safety Protocols
  • Team Leadership
  • Food Preparation

Timeline

Maintenance Assistant

Sky Zone Trampoline Park
01.2024 - Current

Manager

Sky Zone Trampoline Park
05.2023 - Current

Team Lead

Sky Zone Trampoline Park
06.2022 - 05.2023

Party Host

Sky Zone Trampoline Park
11.2021 - 06.2022

Concessions Assistant

Sky Zone Trampoline Park
08.2021 - 11.2021

Court Monitor

Sky Zone Trampoline Park
06.2021 - 08.2021

High School Diploma -

Shawnee Mission Northwest High School

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Faith Fenton