Faith Fling
Centereach
Summary
Highly driven music business graduate with a passion for entertainment and fashion. Skilled and proficient in computer work and social media apps. Experienced in team management.
Overview
3
3
years of professional experience
Work History
Assistant Manager
The Snooki Shop
01.2024 - Current
- Manages cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Boosts customer satisfaction by providing exceptional service and addressing concerns promptly.
- Creates and maintains safe and secure work environments for employees.
- Interacts well with customers to build connections and nurture relationships.
Front Desk Coordinator
Metro Physical And Aquatic Therapy
08.2023 - Current
- Answers multi-line phone system and transfers callers to appropriate department or staff member.
- Checks-in patients, collects co-payments and verifies appointment details to maintain overall satisfaction.
- Greets visitors and patients upon arrival, offers assistance, and answers questions to build personal rapport and patient retention.
- Maintains confidentiality of patient data and condition to safeguard health information.
- Acts as main point of contact for patients, doctors, and other clinic staff by closely reviewing medical charts and maintaining high levels of communication.
Disney College Program Intern
Walt Disney Parks And Resorts
01.2023 - 06.2023
- Maximized customer service and satisfaction by providing directions to guests regarding requested locations, events and landmarks.
- Delivered information and details of interest about theme park to guests.
- Used creative and critical thinking skills to maintain character integrity while upholding world class safety standards.
Seasonal Advisor
Tesla
11.2022 - 01.2023
- Built and maintained relationships with clients to provide ongoing support.
- Monitored customer service operations to confirm compliance with quality standards.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Completed registration paperwork and sales documentation.
Front Desk Receptionist
Glamourlash & Wax Boutique
01.2022 - 11.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Tracked scheduled services using DaySmart.
- Kept calendar with scheduled appointments and scheduled waxers and stylists for appropriate services and time slots.
Disney College Program Intern
Walt Disney Parks And Resorts
10.2021 - 12.2021
Sales Coordinator
Mercedes-Benz Of Smithtown
05.2021 - 08.2021
- Compiled client profiles and entered information into operating system.
- Worked alongside sales consultants to connect with potential clients and increase sales.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Performed follow-ups with leads to secure new revenue.
Education
Associate of Arts - Music Business
Full Sail University
Winter Park, FL11.2020
Cosmetology
Long Island Beauty School
Hauppauge, NY06.2016
NYS Regents Diploma -
Centereach High School
Centereach, NY06.2013
Skills
- Adobe Creative Suite
- Customer Service
- Sales
- Issue Resolution
- Microsoft Office
- Employee Training
Timeline
Assistant Manager
The Snooki Shop
01.2024 - Current
Front Desk Coordinator
Metro Physical And Aquatic Therapy
08.2023 - Current
Disney College Program Intern
Walt Disney Parks And Resorts
01.2023 - 06.2023
Seasonal Advisor
Tesla
11.2022 - 01.2023
Front Desk Receptionist
Glamourlash & Wax Boutique
01.2022 - 11.2022
Disney College Program Intern
Walt Disney Parks And Resorts
10.2021 - 12.2021
Sales Coordinator
Mercedes-Benz Of Smithtown
05.2021 - 08.2021
Associate of Arts - Music Business
Full Sail University
Cosmetology
Long Island Beauty School
NYS Regents Diploma -
Centereach High School
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