Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Cortney Young
Franklin
Work Preference
Summary
Detail-oriented Assistant Manager skilled in sales management and problem-solving within retail environments. Known for training staff, managing my team, and enhancing customer experiences. Ready to leverage expertise to contribute to operational excellence and team development.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Yankee Candle
Monroe
08.2014 - Current
- Managed daily store operations and supported team performance.
- Trained staff on customer service protocols and product knowledge.
- Coordinated inventory management and restocked merchandise displays to ensure product availability.
- Oversaw visual merchandising to improve product presentation and drive customer engagement.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Developed staff schedules to optimize coverage during peak hours.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Photographer and Graphic Designer
Young's Design
Franklin
01.2012 - Current
- https://youngco58.wixsite.com/cortneyyoung
- https://www.facebook.com/youngsdesigns
- Recreated an entirely new menu for a bar and grill. Made posters to hang up introducing events that they were having. Made mailers with coupons, some events and dates along with a map.
- Photographed seniors.
- Photographed Jeep Jam.
- Photographed Color Me Rad 5K.
- Photographed a wedding of an elderly couple.
- Conducted family portrait sessions, capturing moments and interactions in various settings.
- Worked with Oak Stone Academy.
SSA-Catering
Cincinnati Zoo
Cincinnati
03.2014 - 01.2016
- Coordinated event logistics and timelines to ensure seamless execution of catering services.
- Communicated effectively with other members of the catering staff throughout events to ensure a smooth flow of operations.
- Set up catering equipment and food displays for events.
- Set up banquet tables and chairs in accordance with event specifications.
- Maintained cleanliness of buffet area throughout meal service, contributing to a positive guest experience.
- Served beverages, appetizers, entrees, salads, desserts. to guests during the event as needed.
- Followed safety protocols when handling hot foods or hazardous materials such as cleaning products or sharp objects.
Education
Bachelor of Arts - Photography
The Art Institute of Ohio – Cincinnati
OH01-2015
Associate of Applied Science - Graphic Design
The Art Institute of Ohio – Cincinnati
OH01-2013
High School Diploma -
Rutherford B Hayes
Delaware, OH01-2011
Bachelor of Arts - Liberal Arts And Sciences
Xavier University
Cincinnati, OHSkills
- Inventory management
- Visual merchandising
- Sales growth
- Customer relationship management
- Payroll administration
- Financial reporting
- Employee training
- Staff scheduling
- Employee scheduling
- Team leadership
- Team building
- Team motivation
- Time management
- Problem solving
- Customer service
- Money handling
- Scheduling and planning
- Product knowledge
- Adobe Creative Suite
- Adobe Photoshop, Illustrator, InDesign
- Digital photography
- Photo editing
- Attention to detail
- Creative thinking
- Effective communication
Accomplishments
Deans List
Timeline
Assistant Manager
Yankee Candle
08.2014 - Current
SSA-Catering
Cincinnati Zoo
03.2014 - 01.2016
Photographer and Graphic Designer
Young's Design
01.2012 - Current
Bachelor of Arts - Photography
The Art Institute of Ohio – Cincinnati
Associate of Applied Science - Graphic Design
The Art Institute of Ohio – Cincinnati
High School Diploma -
Rutherford B Hayes
Bachelor of Arts - Liberal Arts And Sciences
Xavier University