Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Hasanin Aljabiri

Detroit,MI

Summary

Dynamic retail professional with extensive experience at Wild Bills Tobacco, excelling in customer service and team leadership. Proven track record in enhancing store profitability through strategic inventory management and innovative merchandising. Skilled in training and mentoring staff, fostering a positive work environment, and implementing effective operational processes to drive sales and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Kids For Less
05.2020 - 10.2021
  • Supported daily operations by coordinating schedules and managing team communications.
  • Assisted in training new staff on company policies and procedures.
  • Helped monitor inventory levels to ensure adequate supplies for operational needs.
  • Maintained accurate records of employee attendance and performance metrics.

Assistant Manager

Wild Bills Tobacco
10.2021 - 03.2023
  • Collaborated with team members to enhance customer service experiences.
  • Conducted research to improve workflow efficiencies within the department.
  • Learned and utilized point-of-sale systems for transaction processing support.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Store Manager

Wild Bills Tobacco
03.2023 - Current
  • Managed daily store operations to ensure efficiency and high customer satisfaction.
  • Trained and mentored staff on product knowledge and sales techniques.
  • Developed promotional displays to enhance product visibility and drive sales.
  • Implemented inventory management processes to maintain optimal stock levels.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
  • Oversaw compliance with health and safety regulations within the store environment.
  • Collaborated with vendors to negotiate pricing and optimize supply chain logistics.
  • Resolved customer complaints effectively, enhancing overall shopping experience.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
  • Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
06.2025

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Store opening and closing
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory management
  • Store merchandising
  • Cash management
  • Retail inventory management
  • Shift scheduling
  • Employee training
  • Inventory control
  • POS systems
  • Goals and performance
  • Operations management
  • Supply ordering
  • Policies and procedures
  • Store displays
  • Staff management
  • Staff supervision
  • Sales expertise
  • Employee scheduling
  • Work Planning and Prioritization
  • Opening and closing procedures
  • Order management
  • Operations
  • Team development
  • Retail sales techniques
  • Payroll management
  • Customer response
  • Bank deposit procedures
  • Bank and safe deposits
  • Inventory oversight
  • Loss prevention procedures
  • Strategic planning

Timeline

Store Manager

Wild Bills Tobacco
03.2023 - Current

Assistant Manager

Wild Bills Tobacco
10.2021 - 03.2023

Assistant Manager

Kids For Less
05.2020 - 10.2021

High School Diploma -

Penn Foster Career School

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Hasanin Aljabiri