FAITH FRANCKE
Columbia,United States
Summary
Recognized for fostering positive client interactions and effectively resolving conflicts, aiming to leverage healthcare knowledge and interpersonal strengths in a pharmaceutical sales internship to enhance patient outcomes and contribute to organizational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Room 38 Restaurant and Lounge
08.2024 - Current
- Deliver personalized, high-quality service in a fast-paced fine dining environment.
- Utilize strong communication and persuasive techniques to upsell menu items and drive revenue growth.
- Build connections with guests, ensuring repeat visits and fostering a welcoming atmosphere.
- Collaborate effectively with management and kitchen teams to maintain efficiency and exceed service expectations.
Waitress
Mexican Paradise
01.2022 - 08.2024
- Served and managed multiple tables with accuracy, professionalism, and attention to detail.
- Consistently upsold menu items, contributing to increased revenue and guest satisfaction.
- Promoted from hostess to waitress within two years due to reliability, leadership, and teamwork.
- Maintained compliance with safety and hygiene standards while ensuring positive dining experiences.
Lifeguard
Great Wolf Lodge
10.2021 - 01.2022
- Supervised aquatic areas to ensure guest safety and enjoyment.
- Administered first aid and responded to emergencies quickly and effectively.
- Promoted safety awareness through proactive communication and guest education.
- Enhanced teamwork and emergency response times through consistent training and collaboration.
Hostess
Antioch Pizza Shop
01.2020 - 01.2021
- Greeted and seated guests efficiently, creating a welcoming first impression.
- Handled phone and takeout orders with precision, improving order flow and guest satisfaction.
- Assisted in maintaining dining area cleanliness and organization to uphold quality standards.
Education
Bachelor of Science - Health Sciences
University of Missouri
Columbia, Missouri, MOHigh School Diploma - General Studies
Antioch Community High School
Antioch, IL05.2024
Skills
- Sales & Customer Engagement
- Interpersonal Communication
- Relationship Management
- Conflict Resolution
- Team Collaboration
- Time Management & Multitasking
- Leadership & Dependability
- Interpersonal Understanding
Affiliations
Gamma Phi Beta Sorority
Certification
CPR & First Aid
Volunteer
Antioch Vikings Youth Cheerleading Coach
Girls on the Run Foundation
Timeline
Server
Room 38 Restaurant and Lounge
08.2024 - Current
Waitress
Mexican Paradise
01.2022 - 08.2024
Lifeguard
Great Wolf Lodge
10.2021 - 01.2022
Hostess
Antioch Pizza Shop
01.2020 - 01.2021
Bachelor of Science - Health Sciences
University of Missouri
High School Diploma - General Studies
Antioch Community High School