Torri James
Charlotte,NC
Summary
Compliance professional with 5+ years of supporting regulatory compliance, risk identification, policy and procedure implementation, audit readiness, training, documentation, stakeholder engagement, and process improvement. Experienced in researching regulatory requirements, translating complex requirements into practical guidance, monitoring compliance activities, analyzing findings and trends, and partnering with cross-functional teams to implement corrective actions.
Known for strong attention to detail, sound judgment, organization, clear communication, and the ability to manage competing priorities in highly regulated and fast-paced environments. Experienced working with operations, project management, leadership, and business stakeholders to identify risks, resolve issues, strengthen processes, and maintain compliance.
Open to leveraging established compliance, communications, and project coordination experience in a new compliance focused opportunity with increased responsibility, growth, and long term career development.
Overview
5
5
years of post-secondary education
7
7
years of professional experience
Work History
Compliance Specialist
Fisk Electric
Houston, TX
2025.05 - Current
- Build and maintain productive relationships with operations, project management, safety, and leadership teams by understanding stakeholder needs and providing clear, actionable guidance.
- Translate complex regulatory and organizational requirements into easy-to-understand information for employees and business stakeholders.
- Conduct research and analyze regulatory requirements to identify risks, business needs, and opportunities for improvement.
- Develop and deliver educational presentations and compliance training across multiple business units.
- Partner with cross-functional stakeholders to identify challenges, present recommendations, and drive corrective actions to completion.
- Analyze audit findings and compliance data to identify trends and improvement opportunities, contributing to a 30% reduction in compliance violations.
- Maintain detailed tracking systems and reports while communicating priorities, progress, findings, and recommendations to leadership.
- Review contracts and business documentation to identify requirements, potential risks, and recommended actions.
- Manage multiple priorities simultaneously while maintaining strong communication, organization, accuracy, and follow-through.
- Collaborated with project managers to integrate compliance considerations into operational workflows.
Compliance Specialist
Magnate Consulting
2022.03 - 2025.02
- Managed multiple stakeholder relationships and projects while coordinating deliverables, timelines, documentation, and follow-up activities.
- Communicated complex compliance, policy, and operational requirements to clients, leadership, and cross-functional teams.
- Conducted research and assessments to identify stakeholder needs, risks, and opportunities for process improvement.
- Prepared executive presentations, reports, dashboards, and client-facing materials to communicate findings and recommendations.
- Developed educational and training materials designed to communicate complex requirements clearly and effectively.
- Collaborated with clients and internal teams to identify problems, recommend solutions, and improve business processes.
- Maintained detailed tracking systems to monitor deliverables, action items, deadlines, and project progress.
- Used data and reporting to identify trends, support recommendations, and communicate measurable outcomes.
- Built professional relationships through responsive communication, credibility, consistent follow-up, and solution-focused support.
Communications Coordinator
The Lighthouse (Non profit)
2019.08 - 2022.10
- Developed training materials and educational content to improve employee understanding of policies, procedures, and regulatory requirements.
- Created communications tailored to different audiences, demonstrating the ability to adapt messaging based on audience needs and level of technical knowledge.
- Collaborated across departments to identify challenges, develop solutions, and improve operational effectiveness.
- Collaborated with team members to produce promotional materials for outreach efforts.
- Created newsletters and press releases to inform stakeholders about updates.
- Managed social media accounts to increase awareness of programs and services.
- Managed multiple projects and tasks simultaneously while managing client expectations.
Education
Bachelor of Arts - Communications
Prairie View A&M University
Prairie View, TX 2016.08 - 2021.12
Skills
- Sales & Customer Engagement
- Consultative Selling
- Relationship Building
- Customer Needs Assessment
- Product Education
- Upselling & Cross-Selling
- Objection Handling
- Customer Retention
- Account Relationship Management
- Persuasive Communication
- Presentation Skills
- Follow-Up & Lead Development
Professional & Healthcare-Transferable
- Stakeholder Engagement
- Regulatory Compliance
- Research & Analysis
- Training & Education
- Cross-Functional Collaboration
- Data Analysis & Reporting
- CRM Platforms
- Problem Solving
- Territory & Account Organization
- Microsoft Office Suite
- Professional Communication
- High-Pressure Environment Management
PROFESSIONAL STRENGTHS
Relationship Building Consultative Communication Customer Education Persuasion Active Listening Presentation Skills Sales Mindset Adaptability Problem Solving Organization Follow-Through Resilience Professionalism Cross-Functional Collaboration
Technical Skills
Microsoft Excel • Microsoft Word • Microsoft PowerPoint • SharePoint • Microsoft Teams • CRM Platforms • Compliance Management Systems • Document Management Systems •Data Tracking & Reporting Tools
Timeline
Compliance Specialist
Fisk Electric
2025.05 - Current
Compliance Specialist
Magnate Consulting
2022.03 - 2025.02
Communications Coordinator
The Lighthouse (Non profit)
2019.08 - 2022.10
Bachelor of Arts - Communications
Prairie View A&M University
2016.08 - 2021.12