Faith Gallon
Summary
Banking professional, skilled in overseeing branch operations and sales. While maintaining high standards of customer service for over 20 years. I've also had the opportunity of opening two new builds.
Overview
13
13
years of professional experience
Work History
BOL / MOD
Chase Bank
08.2018 - Current
- Coach, motivate, train and encourage the team.
- Partner referrals.
- Maintaining strong controls and Operations.
- Manage the cash drawer and work as an active teller
- Oversee the vault, ATMS and Shipments daily.
- Complete daily, monthly, quarterly and annual controls are being completed in a timely matter.
- Overseeing and handling the schedule for all employees.
- Conducting meetings monthly daily downloads with all staff.
- Developed strong client relationships for repeat business and increased referrals.
- Managed branch sales, customer service and finances.
Teller Supervisor
PNC Bank
02.2016 - 01.2018
- Oversee the daily teller operations of the bank, ensuring excellence in customer service.
- Partner referrals.
- Coach, motivate, train and encourage the teller team in order to develop skills and maximize performance.
- Complete daily, quarterly, annual reports and sale tracking.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
Senior Teller
Bank of America
08.2012 - 02.2016
- Balance of all bank products and services.
- Balancing ATM and Teller Cash Dispensers
- Assist manager with scheduling, audits, and other operation duties as assigned.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Education
Academic Diploma -
Plainsboro High School
West Windsor, NJCertificate - Office Skills
syyka Vocational Academy
Hopewell, NJSkills
- Computer skills
- Teamwork and collaboration
- Staff development
- Recruiting and interviewing
Timeline
BOL / MOD
Chase Bank
08.2018 - Current
Teller Supervisor
PNC Bank
02.2016 - 01.2018
Senior Teller
Bank of America
08.2012 - 02.2016
Academic Diploma -
Plainsboro High School
Certificate - Office Skills
syyka Vocational Academy
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