Nicole Rose
Fallbrook,CA
Summary
Dynamic and adaptable professional with a proven track record at Chase Bank, excelling in problem-solving and excellent communication. Demonstrated ability to learn swiftly, manage time effectively, and enhance team productivity. Committed to leveraging customer service skills and a friendly, positive attitude to drive success and continuous improvement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
BOL-MOD
Chase Bank
4147 OCEANSIDE BLVD, OCEANSIDE CA 92056
06.2007 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Have been working at Companion branches for the past 4 years, effectively passing branch review for both locations for the past 4 years.
- Passed a corporate audit this year.
- Mentor trainer, help developed BOLs and BMs in their operations phase.
- Work closely with MD to help with operational issues in the market and help present in our monthly zoom meetings.
- Effectively manage 2 dashboards, 2 schedules, 2 ICRCs, 2 branches surprise audits, etc.
- Was a licensed relationship banker for 4 years before being called back to do companion branches.
Education
High School Diploma -
San Marcos High School
San Marcos, CA06-2003
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking Abilities
- Multitasking
- Dependable and responsible
- Flexible and adaptable
- Time management
- Excellent communication
- Calm under pressure
- Organization and time management
- Decision-making
Certification
Certified Mentor Trainer
Timeline
BOL-MOD
Chase Bank
06.2007 - Current
High School Diploma -
San Marcos High School