Faith Gibson
Detroit,MI
Summary
Motivated Customer Service Professional experienced in delivering positive customer experiences through strong work ethic and effective multitasking. Demonstrated adaptability and proficiency in managing time under pressure while consistently meeting organizational needs. Committed to enhancing brand reputation by mastering new skills and embracing challenges.
Overview
1
1
Language
3
3
years of post-secondary education
7
7
years of professional experience
Work History
Angels at home care
Caregiver
Farmington Hills, Michigan
12.2024 - 02.2025
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Housekeeping
Holiday Inn
Roseville, Michigan
09.2022 - 04.2023
- Cleaned guest rooms following IHG cleanliness standards
- Changed linens and remade beds for Holiday Inn arrivals
- Restocked towels, toiletries, and guest supplies in rooms
Security Officer
Rainbows Clothing Store
Detroit, Michigan
01.2021 - 10.2022
- Assisted store staff with crowd control during busy retail hours.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Secured doors, alarms, and closing procedures at end of shift.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Housekeeping Cleaner
Grossepointe rivers nursing home
Detroit, Michigan
12.2020 - 04.2021
- Sanitized bathrooms, sinks, and high-touch surfaces following infection control procedures.
- Swept, mopped, and vacuumed floors throughout patient care areas.
- Cleaned resident rooms and common areas at nursing home facility.
Sales Associate
Suga plum
Detroit, Michigan
09.2017 - 12.2019
- Guided customers through product selections and style recommendations
- Answered product questions and shared store knowledge
- Greeted Suga plum shoppers and provided friendly sales support
- Processed purchases using point-of-sale register
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled returns, exchanges, and customer service requests
- Restocked merchandise and maintained organized sales floor displays
- Assisted with fitting room upkeep and store cleanliness
- Handled customer complaints in a professional manner.
Education
Virtual Academy
Harper Woods, MI 07.2019 - 12.2022
Skills
Leadership and management: Guiding projects, motivating coworkers, or delegating tasks
Communication: speaking clearly, and listening
Learning agility
Languages
English
Professional
Timeline
Angels at home care
Caregiver
12.2024 - 02.2025
Housekeeping
Holiday Inn
09.2022 - 04.2023
Security Officer
Rainbows Clothing Store
01.2021 - 10.2022
Housekeeping Cleaner
Grossepointe rivers nursing home
12.2020 - 04.2021
Virtual Academy
07.2019 - 12.2022
Sales Associate
Suga plum
09.2017 - 12.2019