Faith Gonzalez
Summerville,SC
Summary
Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Leads team with integrity, compassion, and kindness.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Leader
Chick Fill A
07.2018 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Held weekly team meetings to inform team members on company news and updates.
- Educated staff on organizational mission and goals to help employees achieve success.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Collected, arranged, and input information into database system.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Associate of Applied Science - Nursing
Trident Technical College
Charleston, SC05.2024
Skills
- Daily Workflow Improvement
- People Management
- Attention to Detail
- Overseeing Daily Activities
- Issue Resolution
- Performance Improvement
- Leading Employees
- Leadership
- Guest Satisfaction
- Integrity Reviews
- Analytical Thinking
- Staff Training
Certification
- Certified [AHA American Heart Association]
Languages
Spanish
Limited Working
Timeline
Team Leader
Chick Fill A
07.2018 - Current
Associate of Applied Science - Nursing
Trident Technical College
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