Efficient Office Assistant with years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
5
5
years of professional experience
Work History
Emergency Medical Technician
Assist Ambulance
Brooklyn
03.2021 - 06.2025
Provided emergency medical care to diverse populations, ensuring patient stabilization and transport.
Operated and maintained advanced medical equipment, including defibrillators and oxygen delivery systems.
Accurately documented patient assessments and interventions for legal and medical records.
Clerical Associate
NYCHHC - Coney Island Hospital
Brooklyn
06.2023 - 01.2024
Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Reviewed files, records and other documents to obtain information to respond to requests.
Team Member
Chic-Fil-A
Brooklyn
05.2020 - 03.2021
Delivered exceptional customer service by warmly greeting guests, taking accurate orders, and ensuring a positive dining experience.
Managed point-of-sale transactions efficiently, including processing payments and handling special requests.
Maintained a clean and organized front-of-house environment
Resolved customer concerns promptly and professionally to enhance guest satisfaction