Faith Hickey
Sparta ,TENNESSEE
Summary
Caring and compassionate student nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with a calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitress/Bartender
O'Charley's Restaurant & Bar
05.2021 - Current
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Cashier
Willow Grove Resort & Marina
04.2020 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Waitress
The Garden Cafe
07.2018 - 10.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Practical Nurse (PN) -
Tennessee College of Applied Technology - Livingston
Livingston, TN08.2024
No Degree - Elementary Education
Tennessee Technological University
Cookeville, TNHigh School Diploma -
Livingston Academy
Livingston, TN05.2019
Skills
- Customer service
- Patient education
- Vital signs
- Handling complaints
- Service prioritization
- Memory retention
- Medication administration
- Nursing documentation
- Pediatric vision & hearing screenings
- IV insertion/removal
- IV flush
- Cleanliness
- Supply Restocking
Personal Skills
- High quality communication
- Dependable
- Loyal
- Trustworthy
- Motivation
- Adaptability
- Teamwork
- Active listening
- Patience
- Organization
Certification
- Basic Life Support (BLS) certified
- I plan to sit for the PN NCLEX in the fall of 2024.
Timeline
Waitress/Bartender
O'Charley's Restaurant & Bar
05.2021 - Current
Cashier
Willow Grove Resort & Marina
04.2020 - 11.2020
Waitress
The Garden Cafe
07.2018 - 10.2019
Practical Nurse (PN) -
Tennessee College of Applied Technology - Livingston
No Degree - Elementary Education
Tennessee Technological University
High School Diploma -
Livingston Academy
- Basic Life Support (BLS) certified
- I plan to sit for the PN NCLEX in the fall of 2024.
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