Faith Johnson
Douglasville,GA
Summary
Dynamic ER Technician with experience at Wellstar Douglas Hospital, skilled in vital signs monitoring and CPR. Proven ability to enhance patient care through effective communication and teamwork. Recognized for maintaining a safe environment and ensuring compliance with health regulations, contributing to improved patient outcomes and satisfaction.
Results-driven call center professional with solid experience in customer service and communication. Adept at resolving issues efficiently and maintaining high customer satisfaction. Strong focus on team collaboration, adaptability, and achieving targets. Skilled in active listening, problem-solving, and multitasking. Reliable and flexible in meeting changing needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
ER Technician
Wellstar Douglas Hospital
Douglasville, GA
11.2024 - Current
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
- Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, blood sugar levels and non-invasive blood pressure monitoring systems.
- Work with Medical Doctors to assist in exams and medical procedures.
Food Service Assistant
Wellstar Douglas Hospital
Douglasville, GA
05.2020 - 11.2024
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
- Implemented and developed customer service training processes.
- Provided exceptional customer service through timely deliveries and professional communication.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
Education
High School Diploma -
Douglas County High School
05-2019
Skills
- Patient transport
- 12-lead EKG monitoring
- Medical terminology
- Vital signs monitoring
- Cardiopulmonary resuscitation
- Collecting medical samples
- Information documentation
- Customer support
- Data entry
Certification
- CNA - Certified Nursing Assistant
CN0030089868
Timeline
ER Technician
Wellstar Douglas Hospital
11.2024 - Current
Food Service Assistant
Wellstar Douglas Hospital
05.2020 - 11.2024
High School Diploma -
Douglas County High School