Faith Johnson
Douglasville,GA
Summary
Dedicated ER technician with hands-on experience in patient care. Currently seeking a career change to apply my compassion, service skills, and customer service experience in a new direction. Known for the effective communication, collaborative teamwork, and maintaining a safe, regulation-compliant environment. Brings strong skills in multitasking, adaptability, and critical thinking.
Overview
5
5
years of professional experience
Work History
ER Technician
Wellstar Douglas Hospital
Douglasville, GA
11.2024 - Current
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
- Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, blood sugar levels and non-invasive blood pressure monitoring systems.
- Work with Medical Doctors to assist in exams and medical procedures.
Food Service Assistant
Wellstar Douglas Hospital
Douglasville, GA
05.2020 - 11.2024
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
- Implemented and developed customer service training processes.
- Provided exceptional customer service through timely deliveries and professional communication.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
Education
High School Diploma -
Douglas County High School
05-2019
Skills
- Patient transport
- 12-lead EKG monitoring
- Medical terminology
- Vital signs monitoring
- Cardiopulmonary resuscitation
- Collecting medical samples
- Information documentation
- Customer support
- Data entry
- Call center experience
Timeline
ER Technician
Wellstar Douglas Hospital
11.2024 - Current
Food Service Assistant
Wellstar Douglas Hospital
05.2020 - 11.2024
High School Diploma -
Douglas County High School