Faith Keller
Orlando,FL
Summary
Enterprising Sporting Goods Sales Associate promoting a career spent creating eye-catching merchandise displays and exceeding sales goals. Ready to take on a new job role where well-developed talents can be best utilized. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I'm looking to gain experience to further along my degree.
Overview
6
6
years of professional experience
Work History
Athlete Sales Associate
Nike Factory Store
06.2022 - Current
- Promoted company programs for warranty sales and seasonal promotions to boost sales.
- Processed customer payments and bagged items to complete buying experience.
- Greeted customers pleasantly when each entered store and offered assistance for any buying needs.
- Interacted with customers to provide information on different features regarding apparel and sports equipment.
- Achieved personal and store sales goals by applying sound customer service and sales protocol.
- Maintained store displays and followed store housekeeping standards and procedures to provide assortment of sporting goods.
- Utilized software to determine if customer requested products were available for purchase.
- Ticketed items with pricing and mark-downs and restocked sales floor according to merchandising plan.
- Followed company standards for merchandise presentation and planograms of best apparel and equipment brands in sporting goods.
Employee
Wendy's
03.2017 - 08.2019
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL12.2024
Associate of Arts - Psychology
Valencia College
Orlando, FL08.2021
Skills
- Gear Recommendation
- Retail Metrics and Goals
- Speech Clarity
- Operational Efficiency
- Store Policies and Procedures
- Effective Customer Communication
Languages
French
Native or Bilingual
Timeline
Athlete Sales Associate
Nike Factory Store
06.2022 - Current
Employee
Wendy's
03.2017 - 08.2019
Bachelor of Science - Psychology
University of Central Florida
Associate of Arts - Psychology
Valencia College
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