Troy Saul
Aberdeen,WA
Summary
Customer-Focused Sporting Goods Sales Associate experienced in delivering exceptional retail experiences. Improved sales through engaging customer interactions and expert knowledge of sports and fitness. Focused on contributing to a dynamic sales environment through flexibility and strong organizational skills.
Overview
12
12
years of professional experience
Work History
Sporting Goods Sales Associate
Bi-Mart
Aberdeen, Washington
2023.09 - 2025.10
- Assisted customers in selecting sporting goods based on needs and preferences.
- Educated customers on product features, benefits, and proper usage techniques.
- Processed sales transactions accurately using point-of-sale systems.
- Handled customer inquiries, providing excellent service and resolving issues promptly.
- Maintained inventory by restocking shelves and organizing products effectively.
- Collaborated with team members to create engaging product displays and promotions.
- Participated in training new staff on sales techniques and product knowledge.
- Welcomed guests and asked open-ended questions to best determine optimal product choices.
- Explained to customers benefits of certain types of equipment and apparel and discussed product features.
- Recommended shoppers sign up for loyalty programs to keep informed about sales and promotions.
- Performed daily examinations of store to restock rapidly selling items and goods.
- Monitored store cleanliness and organization to enhance shopping experience.
- Prevented shoplifting by quickly identifying suspicious individuals and notifying security staff.
- Established long-term customer relationships by assisting shoppers with friendly and helpful demeanor.
- Requested specialty items or niche sporting goods to drive sales and improve rapport.
- Pushed, lifted, and pulled bins weighing many pounds using proper techniques to avoid injury and item damage.
- Stayed informed about new products, trends in the industry, competitive activities.
Corrections Officer
Washington State Department of Corrections
Aberdeen, Washington
2022.11 - 2023.09
- Responded to emergencies and coordinated with law enforcement for crisis resolution.
- Supervised inmate activities and ensured compliance with facility regulations.
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Conducted regular security checks and monitored surveillance systems.
- Managed inmate records and maintained accurate documentation of incidents.
- Enforced discipline by applying appropriate sanctions for rule violations consistently.
- Responded quickly and appropriately to emergency situations that may arise within the facility.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
- Maintained daily logs of shift activity.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Conducted cell and illegal substance checks.
- Observed daily operations throughout the facility for compliance with standards set forth by governing bodies.
- Maintained correct physical head count for inmates.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
- Observed and directed inmates during recreation, visits, telephone, and shower time.
- Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
- Attended regular trainings and maintained appropriate certifications.
Back room receiver
Back room manger
Aberdeen, Washington
2021.08 - 2022.11
- Received and verified incoming shipments for accuracy of items, quantities, and condition.
- Received and inspected incoming shipments for accuracy and quality.
- Collaborated with team members to ensure efficient unloading processes.
- Assisted in unloading trucks and stocking shelves with received merchandise.
- Organized inventory storage to maximize space and accessibility.
- Maintained accurate records of received goods in inventory system.
- Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload, and move materials.
- Implemented best practices for handling fragile items during receiving process.
- Communicated discrepancies in shipments with suppliers for resolution.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Organized storage areas to maximize movement and minimize labor.
- Assisted in training new staff on receiving procedures and safety protocols.
- Cleaned and organized work areas, equipment, and storage facilities as needed.
- Maintained work areas and kept organized.
- Put merchandise in assigned area, added tags and secured larger pieces as required.
- Processed returns to vendors and maintained accurate records of all returned items.
- Utilized RF scanner to accurately record item locations in the warehouse database system.
- Conducted physical inventories by counting parts, supplies, and equipment.
Food Runner
Richmond republic draft house
San Francisco, CA
2018.09 - 2020.12
- Delivered food orders promptly to customers at Richmond Republic Draft House.
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured accurate presentation of dishes before serving to guests.
- Ensured that all orders were correct before leaving the kitchen area.
- Organized food orders and ensured accuracy of items served to customers.
- Checked all dishes before delivering them to ensure quality standards were met.
- Assisted servers in managing busy dining areas during peak hours.
- Collaborated with team members to enhance customer dining experiences.
- Monitored tables for guest needs and provided timely assistance as required.
- Responded promptly to customer inquiries and requests for additional items or services.
- Maintained cleanliness and organization of service stations and dining areas.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Assisted in training new staff members on restaurant operations and procedures.
- Removed dishes and glasses from tables for cleaning.
- Greeted and welcomed customers as they arrived at the restaurant.
- Provided assistance with clearing plates from tables after meals were completed.
- Provided assistance with clearing plates from tables after meals were completed.
Prep Cook
Pinterest
San Francisco, CA
2017.10 - 2018.10
- Prepared ingredients for daily menu items using high-quality standards.
- Assisted chefs in cooking and assembling dishes according to recipes.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Operated grills, ovens and other kitchen equipment as required for meal preparation.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Followed food safety guidelines to ensure safe food handling practices.
- Ensured proper storage of ingredients to maintain freshness and quality.
- Checked freshness of food and ingredients prior to use.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Organized walk-in coolers and freezers according to established guidelines.
- Managed time effectively to meet production schedules during peak hours.
- Communicated effectively with fellow staff members regarding meal preparations.
- Adhered strictly to safety regulations while handling sharp knives or operating machinery.
- Prepared ingredients for various dishes in a fast-paced kitchen environment.
- Monitored inventory levels and reported shortages to management promptly.
- Followed safety and sanitation guidelines to ensure food quality standards.
- Collaborated with team members for efficient meal service during peak hours.
- Implemented proper storage techniques to extend the freshness of ingredients.
Prep Dishwasher
Gus’s Haight Street Market
San Francisco, CA
2015.09 - 2017.10
- Cleaned and sanitized all kitchen equipment, utensils, and dishes.
- Organized and maintained dishwashing area for efficient workflow and safety.
- Operated industrial dishwashing machine following safety protocols and guidelines.
- Assisted kitchen staff by providing clean supplies promptly during peak hours.
- Collaborated with team members to maintain cleanliness throughout the kitchen space.
- Trained new staff on proper dishwashing techniques and safety standards.
- Implemented best practices for waste disposal to promote sustainability in operations.
- Provided assistance in other areas of restaurant operations as needed.
- Assisted cooks in preparing meals when requested by supervisor.
- Swept, mopped, and scrubbed floors to maintain cleanliness.
- Inspected kitchen areas for compliance with safety standards.
- Followed health department sanitation guidelines at all times.
Deli Worker
Whole Food Market
San Francisco, California
2013.09 - 2015.08
- Assisted customers with product selections and provided tasting samples.
- Prepared high-quality deli meats and cheeses for customer orders.
- Operated slicing and packaging equipment with attention to safety standards.
- Maintained cleanliness and organization in the deli area.
- Monitored inventory levels and restocked products as needed.
- Collaborated with team members to ensure efficient service during peak hours.
- Trained new staff on deli procedures and customer service expectations.
Education
George Washington High School
San Francisco, CaliforniaSkills
- Customer service
- Product knowledge
- Inventory management
- Point-of-sale operation
- Visual merchandising
- Sales strategies
- Team collaboration
- Conflict resolution
- Communication skills
- Problem-solving techniques
- Time management
- Attention to detail
- Staff training
- Order fulfillment
- Safety compliance
- Gear recommendation
- Upselling strategies
- Container breakdown
- Order tracking
- Customer interaction
- Customer engagement
- Goal oriented
- Telephone etiquette
- Interpersonal communication
- Problem-solving
- Sales floor organization
- Problem-solving abilities
- Store policies and procedures
- Excellent written and verbal communication
- Sales forecasting
- Operate cash registers
- Sales expertise
- Multitasking
- Active listening
- Store opening and closing
- Staff support
- Ability to lift 40 pounds
- Honest and dependable
- Effective communication
- Positive customer engagement
Timeline
Sporting Goods Sales Associate
Bi-Mart
2023.09 - 2025.10
Corrections Officer
Washington State Department of Corrections
2022.11 - 2023.09
Back room receiver
Back room manger
2021.08 - 2022.11
Food Runner
Richmond republic draft house
2018.09 - 2020.12
Prep Cook
Pinterest
2017.10 - 2018.10
Prep Dishwasher
Gus’s Haight Street Market
2015.09 - 2017.10
Deli Worker
Whole Food Market
2013.09 - 2015.08
George Washington High School