Faith Kelley
Columbus,OH
Summary
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication, problem-solving, and quick thinking. Committed to contributing positively and making meaningful impacts on team goals and company goals.
Overview
5
5
years of professional experience
Work History
Team Member
Duchess BP
07.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Babysitter
Heather Littlejohn
06.2020 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Communicated with parents regarding children's progress and development, raising any issues.
Expo Runner
The Winking Lizard
10.2023 - 12.2023
- Demonstrated adaptability by quickly adjusting to changes in menu items or special requests from guests.
- Assisted with inventory management by keeping track of supplies and notifying management when restocking was necessary.
- Promoted waste reduction initiatives within the kitchen, repurposing or properly disposing of unused ingredients.
- Collaborated with servers to ensure timely delivery of orders, reducing wait times for customers.
- Delivered food orders from kitchen to customers' tables.
- Maintained a clean and organized expo station, improving efficiency in the kitchen.
- Contributed to a positive team environment by assisting coworkers during busy periods when necessary.
- Achieved a fast-paced work environment through focus on speed and accuracy while assembling dishes according to chef''s specifications.
Server
The Inn at Summit Trail
06.2023 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
High School Diploma -
Fort Hayes High School And Metropolitan Center
Columbus, OH05.2022
Skills
- Customer service
- Inventory control
- Sales
- Guest Services
- Time management
- Hospitality
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Cash handling
- Leadership qualities
- Workplace safety
- Computer skills
- Heavy lifting
- Organizing work stations
- Product knowledge
- Training and mentoring
- Child-care
- Data entry
Timeline
Team Member
Duchess BP
07.2024 - Current
Expo Runner
The Winking Lizard
10.2023 - 12.2023
Server
The Inn at Summit Trail
06.2023 - 09.2023
Babysitter
Heather Littlejohn
06.2020 - Current
High School Diploma -
Fort Hayes High School And Metropolitan Center
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