Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Kiefer

Kalamazoo,MI

Summary

Detail-oriented Criminal Justice graduate with over 3 years of customer service experience and participation in the Cold Case Program at Western Michigan University that is partnered with the Michigan State Police. I am skilled analyzing evidence, with strong critical thinking and time management abilities.

Overview

7
7
years of professional experience

Work History

Deli Clerk

Harding's Friendly Market
Portage, MI
05.2023 - Current
  • Delivered customer service by greeting customers, answering questions, taking orders, and providing product information to enhance shopping experience.
  • Served customers promptly while offering tailored product recommendations to meet their needs.
  • Operated deli equipment, including slicers and scales for food preparations.
  • Increased customer satisfaction by delivering timely service during peak hours.
  • Ensured cleanliness and organization of deli area and food display to create inviting atmosphere.

Student Investigator

Cold Case Program, Western Michigan University
Kalamazoo, MI
08.2025 - 12.2025
  • Collaborated with the Michigan State Police on cold cases.
  • Conducted thorough investigations on unsolved homicide/kidnapping cases.
  • Analyzed evidence and witness statements for critical insight
  • Reviewed case files to identify leads and develop follow-up strategies.
  • Maintained organized files for all investigative activities to ensure easy access.
  • Compiled detailed reports to communicate investigative findings and insights.

Middle School Tutor

Parkway Learning Center Housing Commission
Battle Creek, MI
08.2019 - 06.2022
  • Developed and executed effective study strategies to enhance students' test-taking skills.
  • Facilitated weekly review sessions before exams to ensure students were prepared for the assessment.
  • Assisted with test prep, math support, and proofreading assignments to enhance academic performance.
  • Fostered open communication to create a supportive and engaging learning environment.

Education

Bachelor of Science - Criminal Justice

Western Michigan University
Kalamazoo, MI
05-2026

Skills

  • Customer service
  • Strong work ethic
  • Critical thinking
  • Time management
  • Problem solving
  • Evidence evaluation
  • Organizational skills
  • Multitasking

Timeline

Student Investigator

Cold Case Program, Western Michigan University
08.2025 - 12.2025

Deli Clerk

Harding's Friendly Market
05.2023 - Current

Middle School Tutor

Parkway Learning Center Housing Commission
08.2019 - 06.2022

Bachelor of Science - Criminal Justice

Western Michigan University