Faith Livreri
Greenville,SC
Summary
Dynamic and adaptable, with extensive experience in hospitality and event planning. Proven track record in enhancing guest engagement and satisfaction through exceptional customer service and effective logistics management. Skilled in budget development and team collaboration, consistently delivering memorable experiences for clients and guests alike.
Overview
9
9
years of professional experience
Work History
Private Nanny
Private Employers
South Carolina
05.2017 - 02.2020
- Provided attentive care and supervision to children in private households.
- Developed and implemented engaging educational activities tailored to children's interests and needs.
- Coordinated daily schedules, including meal planning, playtime, and educational sessions.
- Maintained a safe, clean environment by adhering to health and safety standards consistently.
- Effectively communicated with parents regarding children's progress and behavioral development.
- Adapted childcare strategies based on individual child behavior and developmental milestones.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Led indoor and outdoor activities to entertain and occupy children.
Birthday Party Attendant
Once Upon A Dream Parties
Greenville, SC
01.2019 - 03.2019
- Facilitated interactive games and activities, enhancing guest engagement and enjoyment.
- Prepared party spaces, arranging decorations to create inviting environments for celebrations.
- Assisted in organizing and executing themed birthday parties for children.
- Provided exceptional customer service to parents and guests during events.
- Set up and decorated party spaces according to client specifications.
- Engaged children with interactive games and activities, ensuring entertainment throughout events.
- Adapted quickly to changing circumstances, ensuring smooth party operations at all times.
- Contributed ideas for new games, themes, or other offerings to keep clients engaged and returning to book future parties.
- Adapted activities according to differing age groups and interests present at each party, ensuring engagement from all attendees.
Event Planner
Freelancer
Upstate SC
10.2019 - Current
- Executed comprehensive logistics planning for multiple events, prioritizing smooth execution and high levels of client satisfaction.
- Designed comprehensive timelines to optimize coordination and execution of event setup and teardown activities.
- Supervised on-site activities, guiding staff and volunteers to guarantee alignment with event schedules.
- Identified key areas for enhancement in future planning efforts based on post-event evaluations.
- Created innovative marketing campaigns and eye-catching promotional materials, resulting in increased attendance at events.
- Developed and maintained comprehensive schedules and timelines for various events, enhancing overall planning efficiency.
- Oversaw event planning processes, ensuring alignment with deadlines and financial guidelines.
- Responded promptly to unexpected challenges in event planning by deploying contingency measures as required.
- Directed all aspects of event logistics and operations, including venue selection, vendor management, and on-site coordination.
- Managed all aspects of event coordination for major gatherings, including vendor relations and guest services.
- Engaged with clients to build trust and rapport, facilitating the development of future business opportunities.
- Collaborated with teams to conceptualize and implement unique event themes and experiences.
- Crafted unique themes for events and orchestrated related activities to captivate and involve attendees.
- Assessed financial data related to events to identify areas for optimization and efficiency.
- Managed comprehensive administrative tasks related to event planning, focusing on booking arrangements and promotional efforts.
- Drafted specific event reports, capturing key details and aspects of each occasion.
- Streamlined planning processes through the implementation of effective protocols and procedures.
Assistant Manager
Tutti Fruitti Frozen Yogurt
Mauldin, SC
07.2020 - 11.2020
- Assisted in managing daily operations of frozen yogurt shop to ensure smooth workflow.
- Trained and supervised staff on customer service protocols and product knowledge.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Ensured compliance with health and safety regulations during food preparation processes.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Head Hostess
Cracker Barrel
Greenville, SC
01.2023 - 07.2023
- Managed hostess team, ensuring efficient guest seating and service flow.
- Trained new staff on customer service protocols and restaurant standards.
- Coordinated with kitchen and waitstaff to optimize dining experience for guests.
- Implemented scheduling system to improve staff coverage and reduce wait times.
- Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
- Maintained up-to-date knowledge of menu offerings and specials, providing accurate information to guests upon arrival.
- Enhanced customer satisfaction by ensuring a welcoming and organized restaurant environment.
- Improved wait time estimates by monitoring restaurant capacity and implementing efficient seating strategies.
- Assisted servers during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
- Interacted with guests to obtain positive or negative feedback and constructively apply information.
Head Hostess
Sully’s Steamers
Mauldin, SC
03.2024 - 08.2024
- Managed guest reception and strategically arranged seating to improve comfort and enjoyment.
- Streamlined waitlist processes by collaborating with kitchen staff to guarantee timely service and customer satisfaction.
- Guided new hosts through comprehensive training on operational protocols and customer service best practices.
- Implemented systematic cleaning and organization protocols in dining area to meet restaurant quality standards.
- Directed front-of-house operations, focusing on enhancing guest interactions and optimizing seating logistics.
- Coordinated waitlist management to facilitate timely guest seating and maintain seamless service flow.
- Streamlined communication processes with kitchen staff to enhance guest satisfaction through effective handling of special requests.
- Managed customer inquiries efficiently, improving satisfaction and loyalty by utilizing strong communication skills.
- Identified key areas for improvement in host services and dining experiences through comprehensive customer feedback analysis.
Reading and Maths Tutor
Private Client
Five Forks, SC
08.2024 - 03.2025
- Developed individualized lesson plans to enhance student understanding and engagement.
- Utilized various educational tools and resources to support diverse learning styles.
- Assisted students with homework assignments, promoting independent learning and problem-solving skills.
- Monitored student progress, providing constructive feedback to foster academic growth.
- Adapted teaching methods based on student needs, improving overall comprehension and retention.
- Coordinated study sessions, encouraging collaboration among peers for enhanced learning experiences.
- Evaluated student performance through assessments, ensuring alignment with educational standards.
- Implemented effective strategies to boost confidence in challenging subjects, leading to improved outcomes.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
- Maintained detailed records of student progress, using data to inform future instruction and target areas for improvement.
- Improved literacy rates among students through innovative reading and comprehension strategies.
- Enhanced students' understanding of complex mathematical concepts by developing and implementing diverse, interactive lesson plans.
- Boosted students' test scores with tailored tutoring sessions focused on individual learning styles and needs.
Server
Wild Wing Cafe
Greenville, SC
03.2025 - Current
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely service and order accuracy.
- Assisted in training new staff on menu items and service protocols.
- Collaborated with kitchen staff to ensure seamless food delivery and presentation.
- Handled cash transactions accurately, ensuring proper payment processing for customers.
- Maintained cleanliness and organization of dining area to meet health standards.
- Resolved customer complaints promptly, improving overall satisfaction levels in dining environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Jesus Our Teacher Catholic Home School
South CarolinaSkills
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- High volume dining
- Service prioritization
- Team collaboration
- Point of sale operation
- Guest seating
- Table setting
- Bill computation
- Front-of-house display creation
- Positive and professional
- Hostess support
- Warm and friendly
- Adaptable and flexible
- Multitasking Abilities
- Problem-solving
- Event setup and breakdown
- Schedule management
- Special events planning
- Guest management
- Logistics management
- Digital marketing
- Expense tracking
- Onsite execution
- Social media management
- Budget management
- Budget development
- Records maintenance
- Contract negotiation skills
Timeline
Server
Wild Wing Cafe
03.2025 - Current
Reading and Maths Tutor
Private Client
08.2024 - 03.2025
Head Hostess
Sully’s Steamers
03.2024 - 08.2024
Head Hostess
Cracker Barrel
01.2023 - 07.2023
Assistant Manager
Tutti Fruitti Frozen Yogurt
07.2020 - 11.2020
Event Planner
Freelancer
10.2019 - Current
Birthday Party Attendant
Once Upon A Dream Parties
01.2019 - 03.2019
Private Nanny
Private Employers
05.2017 - 02.2020
High School Diploma -
Jesus Our Teacher Catholic Home School