Faith Martinez
El Paso,TX
Summary
Dedicated and empathetic professional with a strong background in customer service seeking to transition into a Registered Behavior Technician role. Adept at communication, problem-solving, and providing support to diverse populations. Currently pursuing RBT certification to leverage skills in creating positive behavioral interventions.
Overview
5
5
years of professional experience
Work History
Deli/Bakery Associate
Walmart
10.2023 - 06.2024
- Offered excellent customer service through assistance with deli and bakery orders, expertly recommending products, and guaranteeing a positive shopping experience.
- Prepare, package, and label deli and bakery items, maintaining food safety and sanitation standards
- Restock displays, monitor product freshness, and ensure accurate pricing and signage
- Handle special orders, manage inventory, and collaborate with team members to maintain a clean and organized work area
Sales Associate
Walmart
07.2022 - 10.2023
- Assisted customers with product inquiries and purchases, enhancing the overall shopping experience
- Managed inventory, restocked shelves, and maintained organized merchandise displays
- Processed transactions accurately at the cash register and handled returns efficiently
- Collaborated with team members to ensure smooth store operations and adhered to company policies and safety standards.
Hostess / Server
Applebee's
02.2019 - 03.2022
- Provided excellent customer service by greeting guests, taking orders, and delivering food and beverages promptly
- Maintained thorough knowledge of the menu, made recommendations, and up-sold items to enhance the dining experience
- Collaborated with kitchen staff and other servers to ensure smooth service and customer satisfaction.
Education
Associate Degree - Pyschology
El Paso Community College
05.2024
Associate degree - Criminal Justice
El Paso Community College
08.2021
Skills
- Communication
- Empathy and Compassion
- Problem-Solving
- Patience
- Active Listening
- Conflict Resolution
- Time Management
- Attention to Detail
- Team Collaboration
- Relationship Building
Timeline
Deli/Bakery Associate
Walmart
10.2023 - 06.2024
Sales Associate
Walmart
07.2022 - 10.2023
Hostess / Server
Applebee's
02.2019 - 03.2022
Associate Degree - Pyschology
El Paso Community College
Associate degree - Criminal Justice
El Paso Community College
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