Esmeralda Ramirez
El Paso,TX
Summary
Dynamic and personable professional with extensive hands-on experience in sales, customer service, food preparation, and retail environments. Proven ability to cultivate strong customer relationships while maintaining meticulous attention to detail in all tasks. Adaptable and goal-oriented, with a solid foundation in customer service and effective team collaboration. Recognized for promoting customer loyalty and satisfaction through consultative techniques tailored to individual needs, along with strong knowledge of product merchandising, payment processing, and operational cleanliness.
Overview
4
4
years of professional experience
Work History
Deli/Bakery associate
Walmart #4601
Las Cruces, NM
02.2024 - Current
- Provide friendly and efficient customer service by assisting shoppers with deli and bakery orders and answering product inquiries.
- Prepare, slice, and package deli meats, cheeses, and bakery items while maintaining food safety and sanitation standards.
- Decorate cakes and other baked goods based on customer requests, seasonal themes, and store promotions.
- Package and label bread, pastries, and baked goods for display, ensuring freshness and proper rotation of inventory.
- Monitor product quality, remove expired items, and restock shelves to maintain a clean, organized, and appealing department.
- Support team by working flexible roles including food prep, cleaning, and assisting in daily production tasks as well as assisting in other departments throughout the store including but not limited to Produce, Meats, General Merchandise, Stocking.
Sales representative
Solarworks Energy
Las Cruces, NM
02.2023 - 03.2024
- Conducted door-to-door canvassing to generate qualified leads and educate homeowners on the benefits of solar energy.
- Scheduled in-home consultations, delivered persuasive sales presentations, and guided customers through financing and installation options.
- Maintained ongoing communication with prospects via phone, email, and text to ensure a smooth sales process and excellent customer experience.
- Successfully handled objections, built trust with potential clients, and closed deals resulting in increased revenue and customer satisfaction.
- Helped increase brand awareness and community presence through authentic, people-first interactions and excellent service.
- Assisted with team leadership, including territory planning, training new representatives, and motivating team members during meetings
Sales Representative
Erus Energy
Las Cruces, NM
12.2022 - 02.2023
- Conducted door-to-door canvassing to generate qualified leads and educate homeowners on the benefits of solar energy.
- Scheduled in-home consultations, delivered persuasive sales presentations, and guided customers through financing and installation options.
- Maintained ongoing communication with prospects via phone, email, and text to ensure a smooth sales process and excellent customer experience.
- Successfully handled objections, built trust with potential clients, and closed deals resulting in increased revenue and customer satisfaction.
Team Member
Wiennershintzel
Las Cruces, NM
05.2022 - 10.2022
- Delivered fast friendly customer service in fast paced environment
- Handled customer orders accurately and resolved issues professionally.
- Maintained cleanliness and safety standards in food preparation and dining areas.
- Operated Point of Sale systems and managed cash transactions.
- Worked as part of a team to ensure smooth daily operations and meet performance goals.
Education
GED -
Skills
- Customer Service and Communication
- Sales and Lead generation
- Time management and organization
- Entrepreneurship
- Problem Solving and adaptability
- POS systems and Basic computer skills
- Verbal and written communication
- Phone etiquette
- Relationship building
- Team collaboration
LANGUAGES
Fluent English, Beginner Spanish
Timeline
Deli/Bakery associate
Walmart #4601
02.2024 - Current
Sales representative
Solarworks Energy
02.2023 - 03.2024
Sales Representative
Erus Energy
12.2022 - 02.2023
Team Member
Wiennershintzel
05.2022 - 10.2022