Professional Summary
Overview
Work History
Education
Skills
Timeline

Shelia Leathern

Walmart
Newark,DE
29
years of professional experience

Dynamic and results-driven professional with extensive experience at Walmart, excelling in food safety compliance and customer service. Proven ability to enhance product presentation and maintain quality control, while fostering team collaboration. Recognized for reliability and strong communication skills, consistently achieving high customer satisfaction in fast-paced environments.

Work History

Deli/Bakery Associate

1 Year 7 Months
Walmart | 01.2025 - 08.2026
  • Packaged baked goods to meet food safety and freshness standards.
  • Helped customers with bakery orders, product questions, and special requests.
  • Kept work areas, tools, and equipment clean to support sanitation compliance.
  • Rotated inventory and removed expired items to protect product quality.
  • Followed bakery prep steps for decorating, labeling, and pricing merchandise.
  • Supported daily production by organizing supplies and restocking ingredients.
  • Worked with team members to complete tasks efficiently during high-traffic periods.
  • Packaged customer purchases carefully with strong organization to support easy carrying and reduce product shifting.
  • Followed strict food safety guidelines for storage, handling, and preparation of baked goods.
  • Performed routine equipment cleaning on mixers, ovens, and utensils to support safe operation.
  • Assisted other store departments as needed to support team operations.

Customer Service Associate

1 Year 5 Months
Wawa | 06.2023 - 11.2024
  • Operated POS system to process cash, card, and lottery transactions accurately.
  • Prepared made-to-order food and beverages following food safety and quality standards.
  • Restocked shelves, coolers, and service areas to maintain organized product presentation.
  • Assisted customers with product questions, directions, and quick issue resolution.

Assembler I

4 Months
Terumo Medical Corporation | 11.2022 - 03.2023

Ability to assemble medical device components with use of hand tools. Inspected both visual and functional aspects of medical products. Maintained a clean and organized work area in accordance with site-specific proceedures. Maintained TMC Quality System requirements including process controls, inspection procedures, document/data control and change control practices.

Caregiver

5 Years 10 Months
Barbara Lusk | 06.2013 - 04.2019
  • Provided personal care support, including bathing, grooming, and dressing assistance.
  • Monitored client condition and reported changes to family members and care teams.
  • Prepared meals and followed dietary instructions to support daily health needs.
  • Assisted with medication reminders and maintained consistent care routines.

Secretary

1 Year
Ron English Trucking, Inc | 06.2013 - 06.2014

Billing using Microsoft Excel. Maintained driver's and subcontractors files. Maintained fleet records. Maintained permits, IFTA and DOT files and records. Answered phones, photo copied and faxed documents as needed. Designed Excel Spreadsheets for DOT and IFTA compliance. Reconciliation of daily cash receipts and monthly bank statements with Quick Books.

Caregiver

4 Years 1 Month
Marvin Lusk | 05.2009 - 06.2013
  • Supported mobility, transfers, and safe ambulation throughout home environments.
  • Maintained clean living spaces, laundry, and basic household organization.
  • Managed appointments, transportation, and daily scheduling for reliable routine support.
  • Built trusted relationships through compassionate, patient-centered care and attentive communication.

Office Manager

4 Years 6 Months
Cole's Automotive | 10.2004 - 04.2009

Answered phones, set up customer appointments and managed calenders. Data entry, accounts payable and receivable. Maintained customer files.

Office Manager

7 Years 2 Months
S & T Trucking/TAT Trucking, Inc | 07.1997 - 09.2004
  • Managed customer scheduling, repair orders, and daily office operations for smooth workflow.
  • Coordinated invoicing, estimates, and payment processing with accuracy and consistent follow-through.
  • Maintained customer records, service files, and confidential documentation in organized systems.
  • Handled incoming calls, appointment updates, and service status communication professionally.

Education

High School Diploma

Glasgow High School | Newark, DE | 06-1988

Skills

Food safety
Dough handling
Ingredient knowledge
Sanitation procedures
Stock rotation
Pastry preparation
Food safety compliance
Quality control
Stock replenishment
Product presentation
Product rotation
Order fulfillment
Customer service
Friendly and outgoing
Cleaning and sanitizing
Punctual and reliable
Workplace safety
Customer satisfaction
Team collaboration
Verbal and written communication
Cash handling

Timeline

Deli/Bakery Associate

Walmart
01.2025 - 08.2026Read More

Customer Service Associate

Wawa
06.2023 - 11.2024Read More

Assembler I

Terumo Medical Corporation
11.2022 - 03.2023Read More

Caregiver

Barbara Lusk
06.2013 - 04.2019Read More

Secretary

Ron English Trucking, Inc
06.2013 - 06.2014Read More

Caregiver

Marvin Lusk
05.2009 - 06.2013Read More

Office Manager

Cole's Automotive
10.2004 - 04.2009Read More

Office Manager

S & T Trucking/TAT Trucking, Inc
07.1997 - 09.2004Read More

Glasgow High School

High School Diploma
Read More
Shelia Leathern