Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Hi, I’m

Faith Masters

Odum,GA

Work Preference

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid

Summary

Innovative professional with a strong background in bar management. Known for fostering customer loyalty and effectively organizing events, ensuring a vibrant community presence and enhanced patron experience. Proven track record in fostering quality, enhancing service. Skilled in staff training, cash handling, management and creating a welcoming atmosphere.

Overview

2025
years of professional experience
1
Certification

Work History

VFW Post 5228
Phenix City, AL

Bar Manager/Bartender
07.2021 - 08.2024

Job overview

  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Managed financial aspects of the business, including budgeting, forecasting, and reporting.
  • Organized charity events, boosting community engagement and bar visibility.
  • Coordinated with kitchen to improve speed and quality of food service, enhancing overall customer experience.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.

Ironwell
Grand Rapids, MI

Bartender
01.2018 - 11.2020

Steel Cat
Grand Rapids, MI

Bartender
09.2017 - 09.2019

Job overview

  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Birch Lodge
Grand Rapids, MI

Bartender/Server
07.2015 - 09.2020

Job overview

  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

GRPD Pizzas
Grand Rapids, MI

Cashier/Pizza Maker

Job overview

Answered phone calls for pickup and delivery

Cashed orders out

Made all menu items

Prepped/rotated ingredients

Bobs Sports Bar
Grand Rapids, MI

Bartender/Food Server/kitchen
07.2013 - 2016

Job overview

Prepped kitchen

Prepared food orders in timley order

Montes the Louge
Grand Rapids, MI

Bartender/Server
2013 - 2015 (2 education.years_Label)

Job overview

College night club

Shiraze Grille
Grand Rapids, MI

Server
10.2012 - 2013

Euro Bistro
Cascade, MI

Bartender/Server
06.2010 - 2011

Joe V's Sports Bar
Grand Rapids, MI

Manager/Bartender
2011 - 2012 (1 education.year_Label)

The Venue
Grand Rapids, MI

Bartender
03.2010 - 2012

Job overview

Restaurant/sports bar side

College night club side

Grand Rapids Elks Lodge #48
Grand Rapids, MI

Bartender
01.2006 - 06.2010

Job overview

Also did volunteer bartending and event coordination from 2010-2020

Education

Associate of Science

Grand Rapids Community College
Grand Rapids, MI

Associate of General Studies
04-2019

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Training and mentoring
  • Responsible alcohol service
  • Staff scheduling
  • Cash handling
  • POS system proficiency
  • Product ordering knowledge
  • Safe serving practices- TIPS training
  • Bar management
  • Customer assistance

Certification

  • TIPS Training
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Bar Manager/Bartender

VFW Post 5228
07.2021 - 08.2024

Bartender

Ironwell
01.2018 - 11.2020

Bartender

Steel Cat
09.2017 - 09.2019

Bartender/Server

Birch Lodge
07.2015 - 09.2020

Bartender/Food Server/kitchen

Bobs Sports Bar
07.2013 - 2016

Server

Shiraze Grille
10.2012 - 2013

Bartender/Server

Euro Bistro
06.2010 - 2011

Bartender

The Venue
03.2010 - 2012

Bartender

Grand Rapids Elks Lodge #48
01.2006 - 06.2010

Cashier/Pizza Maker

GRPD Pizzas

Bartender/Server

Montes the Louge
2013 - 2015 (2 education.years_Label)

Manager/Bartender

Joe V's Sports Bar
2011 - 2012 (1 education.year_Label)

Associate of Science

Grand Rapids Community College

Associate of General Studies