Faith Mattive
Colorado Springs,CO
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
6
6
years of professional experience
Work History
Team Lead
Chick-fil-A
Pueblo, CO
08.2023 - Current
- Implemented process improvements to enhance workflow efficiency.
- Facilitated communication between departments for better collaboration.
- Analyzed performance data to identify areas for development and training.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Managed conflict resolution within the team to maintain a positive work environment.
- Delegated tasks appropriately according to individual skill sets.
- Ensured compliance with company policies and procedures throughout the team.
Babysitter
Rhonda Montez-Jacquez
Avondale, CO
03.2020 - 09.2021
- Responsibly watched children while parents were at work.
- Cared for 2 children of various ages and assisted with feeding, dressing and daily activities.
- Communicated with children's parents or guardians about daily activities, behaviors and related issues.
- Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
- Read stories and played alphabet games to promote early literacy.
- Supervised and cared for children ages 3 months to 4 years.
Teen Leader
Boys and Girls Club
Avondale, CO
06.2019 - 02.2020
- Led discussions and facilitated games and activities.
- Mentored, instructed and supervised participating youths through collaborative effort with staff.
- Provided homework assistance, academic enrichment and physical activity by following curriculum and materials.
- Cleaned rooms and set up games.
Education
High School Diploma -
Las Animas School Online
Pueblo, COSkills
- Child Development
- Meal and Snack Preparation
- Teamwork and Communication
- Problem Resolution
- Attention to Detail
- Multitasking and Time Management
- Coaching and mentoring
Timeline
Team Lead
Chick-fil-A
08.2023 - Current
Babysitter
Rhonda Montez-Jacquez
03.2020 - 09.2021
Teen Leader
Boys and Girls Club
06.2019 - 02.2020
High School Diploma -
Las Animas School Online