Faith McAllister
New Fairfield,CT
Summary
Dependable server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving customer issues, waitstaff, and management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
The Painted Lemon
08.2022 - 11.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Bussed and reset tables to keep the dining room and work areas clean.
Sales Associate
Carters Inc
05.2022 - 02.2023
- Helped customers locate products and checked store systems for merchandise at other sites.
- Prepared merchandise for the sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Server
Cold Stone Creamery
01.2022 - 08.2022
- Served ice cream and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Had a welcoming personality for the customers that walked in.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
Education
Bachelor of Arts - Communications
Western Connecticut State University
Danbury, CT05.2027
High School Diploma -
Henry Abbott Technical High School
Danbury, CT06.2023
Skills
- Organized
- Problem Solver
- Communication
- Teamwork
- Ability to multitask
- Problem-solving
Certification
- Certified Nursing Assistant
- 10 Hour OSHA certified
Timeline
Server
The Painted Lemon
08.2022 - 11.2023
Sales Associate
Carters Inc
05.2022 - 02.2023
Server
Cold Stone Creamery
01.2022 - 08.2022
Bachelor of Arts - Communications
Western Connecticut State University
High School Diploma -
Henry Abbott Technical High School
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