Faith McGuire
Coal Valley,IL
Summary
Accomplished Assistant Manager at Goodwill of the Heartland, adept in suggestive selling and complex problem-solving, significantly enhancing customer satisfaction and loyalty. Expert in training new hires and streamlining operations, demonstrated across various roles, including managing high-volume events at V.I.P’s Corner Bar and Grill. Proven track record in boosting team efficiency and performance through effective leadership and operational skills. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
10
10
years of professional experience
4
4
Certification
Work History
Bartender/Server
V.I.P’s Corner Bar and Grill
03.2023 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol to maintain a talented team.
Assistant Manager
Goodwill of the Heartland
10.2019 - 04.2024
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Bartender
Anna’s Village Tap
04.2023 - 12.2023
- Maintained impeccably clean, attractive and well-stocked bar area.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Store Manager
The Hungry Hobo
02.2016 - 06.2019
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed inventory control, cash control, and store opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Completed point of sale opening and closing procedures.
- Interacted well with customers to build connections and nurture relationships.
Team Member
Dairy Queen
04.2014 - 07.2023
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
United Township High School
East Moline12.2014
Skills
- Suggestive Selling
- Menu Memorization
- New Hire Training
- Complex Problem-Solving
- Cash Register Operation
Certification
- Basset Certification
- Food Handlers Certificate
- Food Allergens Certificate
- Sexual Harassment Prevention Certification
Timeline
Bartender
Anna’s Village Tap
04.2023 - 12.2023
Bartender/Server
V.I.P’s Corner Bar and Grill
03.2023 - Current
Assistant Manager
Goodwill of the Heartland
10.2019 - 04.2024
Store Manager
The Hungry Hobo
02.2016 - 06.2019
Team Member
Dairy Queen
04.2014 - 07.2023
United Township High School
- Basset Certification
- Food Handlers Certificate
- Food Allergens Certificate
- Sexual Harassment Prevention Certification
Similar Profiles
Gracie HeddenGracie Hedden
Restaurant Waiter at Sports Corner Bar And GrillRestaurant Waiter at Sports Corner Bar And Grill
Philip DurhamPhilip Durham
Bartender at Corner Bar and GrillBartender at Corner Bar and Grill
Grayson LutzGrayson Lutz
Sever/Social Media Manager at J's Corner Bar & GrillSever/Social Media Manager at J's Corner Bar & Grill