Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Faith McMillan

Muskegon,MI

Summary

Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Finish Line
Norton Shores, MI
01.2023 - Current
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Maintained up-to-date knowledge of company products and services.
  • Managed customer service inquiries and complaints in a timely manner.
  • Created reports on sales trends, inventory levels, and financial data.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Communicated regularly with customers to gain insights into their needs.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Interviewed prospective employees and provided input to HR on hiring decisions.

Sales Associate

Walmart
Whitehall, MI
03.2023 - 08.2024
  • Greeted customers and provided exceptional customer service.
  • Maintained accurate records of all purchases made by customers.
  • Stocked shelves with newly received merchandise according to established guidelines.
  • Inspected returned merchandise for damage or defects before placing it back on display.
  • Followed proper procedures when accepting returns or exchanging items for customers.
  • Assisted customers in selecting items that met their individual needs and preferences.
  • Suggested comparable products to replace out-of-stock items.
  • Completed pickup and shopping orders for customers within local area.

Packager

Source One Digital
Norton Shores, MI
07.2021 - 06.2022
  • Assisted in the organization of warehouse storage areas as needed.
  • Collaborated with team members to meet production goals efficiently.
  • Packaged items in accordance with customer orders and product requirements.
  • Maintained inventory of packing materials such as cartons, labels, tape.
  • Organized finished products in shipping areas for transport.
  • Loaded packages onto pallets according to delivery instructions provided by customers.
  • Assembled boxes, containers and other packaging materials according to specifications.
  • Reported any discrepancies or issues related to the packaging process immediately to supervisors.
  • Labeled packages with appropriate information such as weight and destination.
  • Weighed items on scales to determine correct shipping charges prior to shipment.
  • Managed multiple projects simultaneously while meeting tight deadlines without compromising quality standards.

Team Member

Coney Land
Muskegon, MI
06.2020 - 08.2021
  • Resolved customer issues promptly in a professional manner.
  • Operated cash registers to process payments from customers.
  • Participated in training sessions for new employees when needed.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Provided customer service support to ensure satisfaction.
  • Maintained a clean and organized work area throughout shift.
  • Greeted customers upon entering the store with friendly demeanor.
  • Monitored expiration dates on food items for freshness assurance.
  • Collaborated with team members to achieve daily goals.
  • Built and maintained working relationships with peers and upper management.
  • Worked hard to learn required tasks quickly to maximize performance.

Education

High School Diploma -

Reeths-Puffer High School
Muskegon, MI
06-2022

Some College (No Degree) -

Lincoln University
Oakland, CA

Some College (No Degree) -

University of Michigan - Dearborn
Dearborn, MI

Some College (No Degree) -

Grand Valley State University
Allendale, MI

Skills

  • Recruiting and interviewing
  • Employee Performance Evaluations
  • Task Delegation
  • Employee Scheduling
  • Cost Reduction
  • Sales monitoring
  • Marketing knowledge
  • Team motivation
  • Sales Strategies
  • Sales Growth
  • Money Handling

Affiliations

  • Soccer
  • Pickleball

Languages

English
Full Professional

References

References available upon request.

Timeline

Sales Associate

Walmart
03.2023 - 08.2024

Assistant Manager

Finish Line
01.2023 - Current

Packager

Source One Digital
07.2021 - 06.2022

Team Member

Coney Land
06.2020 - 08.2021

High School Diploma -

Reeths-Puffer High School

Some College (No Degree) -

Lincoln University

Some College (No Degree) -

University of Michigan - Dearborn

Some College (No Degree) -

Grand Valley State University

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Faith McMillan