Faith Miller
Huntsville
Summary
Experienced with community engagement and resident relations. Utilizes effective communication and organizational skills to foster positive community environments. Track record of solving problems and enhancing resident satisfaction through proactive support.
Overview
8
8
years of professional experience
Work History
Community Assistant
Regus
10.2024 - Current
- Manage office operations, addressing client needs and inquiries efficiently.
- Conduct office tours, providing detailed leasing and amenity information.
- Ensure a clean and welcoming environment for clients and staff.
- Handle communication via phone, email, and in-person with professionalism.
- Open and close the center, maintaining security and operational standards.
Guest Service Representative
Target
12.2020 - Current
- Resolve guest inquiries on returns, cards, and store issues, enhancing customer satisfaction.
- Efficiently process returns and manage checkouts during peak times, ensuring smooth operations.
- Accurately fulfill and package guest orders, guaranteeing timely and correct order pick ups.
Receptionist
Roots Southern Hair Salon
10.2022 - 03.2023
- Managed office operations, ensuring a welcoming client environment.
- Optimized client bookings for schedule efficiency.
- Matched clients with stylists, enhancing satisfaction.
- Confirmed appointments, reducing no-shows.
- Oversaw billing for accuracy and timeliness.
- Provided excellent customer service, ensuring a welcoming environment while honing multitasking and problem-solving abilities.
Sales Associate
Old Navy
03.2018 - 12.2020
- Processed returns and opened credit accounts, enhancing customer satisfaction and loyalty.
- Maintained a clean, organized sales floor, improving store appearance and customer experience.
- Assisted customers with purchases, boosting sales through personalized product suggestions.
Education
BFA - Performing Arts
Savannah College of Art and Design
Savannah, GA05.2023
Skills
- Social Media Management
- Appointment Scheduling
- Communication Skills
- Multitasking
- Office Management
- Scheduling Software
- Sales Support
- Customer Service
- Teamwork and collaboration
Timeline
Community Assistant
Regus
10.2024 - Current
Receptionist
Roots Southern Hair Salon
10.2022 - 03.2023
Guest Service Representative
Target
12.2020 - Current
Sales Associate
Old Navy
03.2018 - 12.2020
BFA - Performing Arts
Savannah College of Art and Design