Ana Toscano
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Community Assistant
Greystar
10.2023 - Current
- Enhanced community engagement by organizing and implementing events and activities.
- Promoted a positive living environment for residents through effective communication and conflict resolution.
- Assisted in the development of marketing materials to increase awareness of community programs and services.
- Improved resident satisfaction by addressing concerns, providing resources, and offering support as needed.
Production Manager
Toscano Productions
01.2020 - Current
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Ensured timely completion of projects by monitoring progress and adjusting plans as needed to meet deadlines.
- Helped Stage photography shoots and Videos performances
Resident Assistant
American Campus Communities
01.2022 - 09.2023
- Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
- Improved communication between residents and management through consistent updates and informative newsletters.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
Assistant Researcher
Holding Project
08.2022 - 12.2022
- Enhanced research efficiency by streamlining data collection and analysis processes.
- Boosted the quality of research findings through meticulous attention to detail and thorough review of data.
- Researched groups that where more affected mentally by the Covid-19 Pandemic
Education
Bachelor of Arts - Management
Texas A&M International University
Laredo12.2024
Skills
- Customer Service
- Social Media Management
- Creative Thinking
- Active Listening
- Project Coordination
- Interpersonal Skills
- Organizational Skills
- Time Management
- Volunteer Coordination
- Task Prioritization
- Problem Solving
- Excellent Communication
Certification
- CPR/ First Aid Training - November 2023
Timeline
Community Assistant
Greystar
10.2023 - Current
Assistant Researcher
Holding Project
08.2022 - 12.2022
Resident Assistant
American Campus Communities
01.2022 - 09.2023
Production Manager
Toscano Productions
01.2020 - Current
Bachelor of Arts - Management
Texas A&M International University