Dedicated, compassionate, and enthusiastic new graduate RN with vast experience in the hospital setting. Exceptional multitasker who is motivated to learn brings innovative skills and highly developed ideas to the new position. Compassionate with exceptional organizational and patient teaching abilities.
Overview
10
10
years of professional experience
Work History
Front Desk/Unit Secretary
Total Point ER
08.2023 - Current
Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
Streamlined unit operations by maintaining an organized filing system for easy access to patient information.
Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
Hospital Registrar (PRN)
Medial City Las Colinas
05.2022 - 01.2024
Process release of information requests according to HIPAA regulations and manage valuables safe for entire facility
Receive patients, record patient demographic information and verify insurance for emergency department, laboratory, and radiology
Enhanced data quality for hospital records by diligently updating and maintaining accurate patient information.
Update demographics, billing information, Medicare, Medicaid, and private insurance during patient interviews to obtain pertinent registration information
Improved patient registration accuracy by implementing a thorough verification process.
Patient Care Tech(PRN)
Baylor Scott and White Rehabilitation Hospital
04.2021 - 07.2022
Assisting patient with everyday needs
Monitoring vital signs or EKG signals and patient condition
Keep patient rooms tidy and sanitized
Assist patient with everyday needs (personal hygiene, using the restroom, grooming etc.)
Take fluid samples or other specimens for testing
Assist nursing staff in administering basic treatments
Ensure rooms have adequate patient care supplies
Provide appropriate emotional support.
Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Provided compassionate support for families during difficult healthcare decisions, acting as a liaison between them and their loved ones'' medical team.
Medical Claims Processor
Multiplan
12.2019 - 04.2021
Communicating with insurance agents and beneficiaries
Reviewing claim submissions and verifying the information
Recording and maintaining insurance policy and claims information in a database system
Complying with federal, state, and company regulations and policies
Performing other clerical tasks, as required.
Full Time Student
TEXAS WOMAN’S UNIVERSITY
12.2017 - 08.2019
Cashier
WALMART
02.2014 - 12.2017
Processing refunds and exchanges, resolving complaints
Bagging or wrapping purchases to ensure safe transport
Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes
Maintaining a clean workspace.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.