Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Faith Morgan

Stafford,VA

Summary

Dynamic leader with over 25 years in food service. Expert in training, mentoring, and enhancing operational efficiency, dedicated to elevating team performance and ensuring exceptional customer service.

Overview

1
1
Certification
18
18
years of professional experience

Work History

Key Holder Supervisor

Bob Evans Restaurant
Stafford, VA
09.2022 - Current
  • Supervised daily operations to ensure adherence to company standards and policies.
  • Trained and mentored team members on best practices in customer service and food safety.
  • Managed cash handling processes, ensuring accurate transactions and secure deposits.
  • Oversaw inventory management, optimizing stock levels to reduce waste and enhance efficiency.

Training Manager

Cheddar Scratch Kitchen
Chattanooga,TN/Stafford Virginia
05.2019 - 09.2022
  • Developed and implemented training programs to enhance employee performance and customer service skills.
  • Collaborated with management to assess training needs and align initiatives with organizational goals.
  • Facilitated workshops and seminars to improve team knowledge of menu offerings and operational procedures.
  • Mentored junior trainers, fostering a culture of continuous learning and professional development within the team.

Food Service Manager

Chattanooga Community Kitchen
Chattanooga, TN
08.2008 - 05.2019
  • Oversaw daily food service operations, ensuring compliance with health and safety regulations.
  • Managed inventory levels, optimizing supply chain efficiency to reduce waste.
  • Trained and mentored staff on food preparation techniques and customer service standards.
  • Developed and implemented menu plans that aligned with dietary guidelines and community needs.

Education

GED -

Cairo High
Cairo Il

Skills

    I been in food service for over 25 years from grill cookprep,and all other food service jobs I can manage wile working category I'm open to learning and evolving to different types of food serviceworki been a host ,chasher I dnt mind working my way up the latter Looking forward to part of a team And I am srev safe certified

Certification

Srev safe certificate

Timeline

Key Holder Supervisor

Bob Evans Restaurant
09.2022 - Current

Training Manager

Cheddar Scratch Kitchen
05.2019 - 09.2022

Food Service Manager

Chattanooga Community Kitchen
08.2008 - 05.2019

GED -

Cairo High
Faith Morgan