Faith Myers
Garden City,MI
Summary
Demonstrated ability to provide exceptional customer service in fast-paced dining environments, effectively managing multiple tables and orders simultaneously. Responsibilities included taking accurate orders, communicating clearly with kitchen staff, and ensuring cleanliness throughout the dining area. Collaborated with team members to create a positive atmosphere while resolving customer complaints promptly to enhance satisfaction. Maintained comprehensive knowledge of menu items to assist guests with inquiries and recommendations, contributing to overall dining experience.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
6
6
years of professional experience
Work History
Server
Applebees, Black Bear Diner
Westland, Michigan
06.2023 - 06.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Took orders efficiently and communicated them clearly to kitchen staff.
- Managed table settings and ensured cleanliness throughout the dining area.
- Handled cash and processed payments accurately at the end of each shift.
- Collaborated with team members to maintain a positive work atmosphere.
- Resolved customer complaints promptly to ensure satisfaction during meals.
- Maintained knowledge of menu items to provide recommendations to guests.
- Provided exceptional service to high volume of daily customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Garden City Cafe
Bcc bar and grill
Garden City, MI
06.2021 - 06.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided exceptional customer service in a fast-paced dining environment.
- Took orders efficiently and communicated them clearly to kitchen staff.
- Managed table settings and ensured cleanliness throughout the dining area.
- Assisted in training new servers on restaurant policies and procedures.
- Handled cash and processed payments accurately at the end of each shift.
- Collaborated with team members to maintain a positive work atmosphere.
- Resolved customer complaints promptly to ensure satisfaction during meals.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of menu items to provide recommendations to guests.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions, and recommended specials to increase profits.
Sandwich Artist
SUBWAY®Restaurants
Garden City, MI
06.2018 - 06.2021
- Completed opening, closing, and shift change tasks by following company guidelines.
- Maintained cleanliness of work area throughout shift.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Kept customer and food preparation areas clean and well-organized.
- Restocked counter supplies and condiment stations, cleaned windows, and emptied trash cans during slow periods.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Assisted team members during peak hours when necessary.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Greeted customers and provided product knowledge.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Verified that prepared food met quality standards prior to serving it to customers.
- Stocked shelves with products and supplies.
- Monitored temperature of freezers and coolers throughout shift.
- Organized inventory for efficient restocking of products.
- Verified orders and bagged items for easy transport.
- Communicated with customer to provide menu offering details and assist with decision-making.
Education
High School Diploma -
Woodhaven High School
Flat Rock, MI05-2022
Skills
- Communication Skills : Effectively interacting with customers and team members to ensure a smooth dining experience
- 2 Customer Service : Providing friendly and attentive service to meet customer needs and enhance their experience
- 3 Menu Knowledge : Being familiar with the menu items, including ingredients and preparation methods, to answer customer questions and make recommendations
- 4 Multitasking : Managing multiple tables, orders, and tasks simultaneously in a fast-paced environment
- 5 Attention to Detail : Ensuring that orders are correct and that the dining area is clean and properly set up
- 6 Problem-Solving Skills : Quickly addressing and resolving customer complaints or issues that may arise during service
- 7 Teamwork : Collaborating effectively with kitchen staff and fellow servers to ensure efficient service
- 8 Time Management : Prioritizing tasks and managing time effectively to serve customers promptly
- 9 Cash Handling : Accurately processing payments and handling cash transactions as needed
Timeline
Server
Applebees, Black Bear Diner
06.2023 - 06.2024
Garden City Cafe
Bcc bar and grill
06.2021 - 06.2023
Sandwich Artist
SUBWAY®Restaurants
06.2018 - 06.2021
High School Diploma -
Woodhaven High School