FAITH NAGEL
Lewisville,TX
Summary
Dependable and hardworking college student with 2+ years of experience in a fast-paced customer service environment. Experienced in cash handling, inventory management, employee training, food and beverage preparation, customer service, and daily store operations. Trusted with opening responsibilities, monitoring labor levels, receiving deliveries, and training new team members. Organized, adaptable, and comfortable handling multiple responsibilities while maintaining accuracy and attention to detail.
Overview
3
3
years of professional experience
Work History
Team Member
Einstein Bagel Bros
Flower Mound, TX
07.2024 - Current
- Help open the store and prepare the location for the start of the business day.
- Handle cash and card transactions, operate the register, and process customer returns accurately.
- Monitor inventory and restock products throughout the day as needed.
- Manage labor percentages and staffing levels to help keep the store within its targets.
- Train new team members on daily procedures, food preparation, customer service, and company standards.
Hostess
Urbano Enchilada Taco Bar
Flower Mound, TX
06.2023 - 09.2023
- Greeted customers and managed seating while providing friendly and professional service.
- Answered phone calls and took customer orders accurately.
- Prepared food and assisted with various kitchen duties as needed.
- Assisted servers during busy shifts and served tables when additional coverage was needed.
- Handled multiple responsibilities in a fast-paced restaurant environment while maintaining good customer service.
Education
High School Diploma -
North Central Texas College
08-2029
Skills
- Cash Handling
- Phone & Customer Communication
- Organization & Time Management
- Teamwork and Collaboration
Timeline
Team Member
Einstein Bagel Bros
07.2024 - Current
Hostess
Urbano Enchilada Taco Bar
06.2023 - 09.2023
High School Diploma -
North Central Texas College