Faith Newman
Plain City,OH
Summary
Organized individual familiar with preparing for private events while building relationships with vendors, clients, and community members. Talented at identifying potential problems, promptly mitigating obstacles, and actively resolving conflicts to ensure client satisfaction and positive attendee experience.
Overview
4
4
years of professional experience
Work History
Assistant Manager/Barista
Coastline Coffee Co
Delaware, Ohio
12.2023 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Processed customer transactions and managed sales using the company’s computer system.
Barista/Hostess
Kona Craft Kitchen
Dublin, OH
10.2022 - 07.2023
- Greeted customers and took orders for coffee drinks and food items.
- Assisted with catering orders for corporate clients or private parties upon request.
- Developed diagrams and floor plans with event setup requirements.
- Answered telephone to provide dining information and take reservations.
Food Service Worker
Zoombezi Bay
Powell, Ohio
05.2021 - 08.2021
- Responded promptly to customer inquiries regarding menu items or special requests.
- Ensured that all foods were prepared according to health department regulations.
- Assisted with unloading deliveries from suppliers into storage areas.
Education
Associate of Arts - Business Management - Hospitality and Events
Eastern Gateway Community College
Steubenville, OH05.2024
High School Diploma -
Homeschool - New Hope Academy
Ostrander, OH05.2021
Skills
- Customer service
- Conflict resolution
- Positive and professional
- Reservation management
- Detail oriented
Timeline
Assistant Manager/Barista
Coastline Coffee Co
12.2023 - Current
Barista/Hostess
Kona Craft Kitchen
10.2022 - 07.2023
Food Service Worker
Zoombezi Bay
05.2021 - 08.2021
Associate of Arts - Business Management - Hospitality and Events
Eastern Gateway Community College
High School Diploma -
Homeschool - New Hope Academy
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