Faith Ogbemudia
Brooklyn
Summary
To gain experience and be a valuable team player in a dynamic organization with an environment that challenges, motivates and allows for self-actualization.
Experienced Social Services professional with strong leadership and relationship-building skills.
Dedicated social services professional with strong leadership and relationship-building skills, providing emotional support and advocacy for clients navigating mental health challenges. Experienced in collaborating with multidisciplinary teams to enhance client outcomes through effective communication and tailored service plans.
Overview
5
5
years of professional experience
Work History
Peer Support Specialist
Baltic street wellness solutions
Brooklyn
01.2026 - Current
- Provided emotional support to clients navigating mental health challenges.
- Facilitated group sessions to encourage peer interaction and shared experiences.
- Assisted clients in developing coping strategies for daily stressors.
- Advocated for client needs within multidisciplinary team meetings.
Case Manager
Impacct Brooklyn
Brooklyn
06.2025 - 06.2026
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained accurate case records and documentation according to agency guidelines.
- Connected clients with social services, healthcare providers, and governmental agencies to facilitate claims for individual autonomy
- Educated clients about mental health conditions, medications and self-care techniques.
Case Manager
Cherokee Federal
Brooklyn
01.2025 - 06.2025
- Coordinated client assessments and developed tailored service plans.
- Communicated regularly with clients to monitor progress and address needs.
- Provided crisis intervention and support during critical situations.
- Educated clients about mental health conditions, medications and self-care techniques.
- Provided emotional support and guidance to clients facing difficult situations.
Case Manager
Carter Lard
Brooklyn
05.2024 - 12.2024
- Maintain constant awareness of case statuses and engage in daily activities to provide real-time updates on casework status to Health & Hospitals' HERRC program leadership.
- Support casework staff to help asylum seekers transition out of the city's supportive housing and resettlement services.
- Conduct assessments, service plans and case notes via the use of Sales force.
Case Manager
Platinum Community Care
Brooklyn
08.2023 - 05.2024
- Under the direction of the Case Manager Supervisor, we worked as a team to maintain the overall operation of social services by liaising with stakeholders to ensure that the needs of the clients are met.
- Worked with the clients to provides crisis intervention as appropriate and to ensure that the program is providing quality services and is compliant with program requirements.
- Worked to determine client's requirements by completing intake interviews, psychosocial, completing service plans assisting clients with immigration appointments and making referrals where needed to outside agencies and connecting clients via reconnection and MRAP housing programs.
HR Onboard Specialist
Temp Position
Brooklyn
02.2022 - 07.2023
- Assisted with implementing new processes and procedures.
- Led cross functional teams in the implementation of systems and technologies to streamline operations and improve data integrity.
- Updated company manuals and policies, assessing regular reviews.
- Analyzed the current financial state of the company to prepare financial reports income statements and balance sheets.
Assistant Teacher
Kinder Care Daycare
03.2021 - 06.2023
- Supported development of early literacy and numeracy skills through creative methods.
- Supervised classroom to maintain behavioural control and encourage learning.
- Report writing.
Education
Bachelor of Science - Psychology
Turo College
NY 09.2025 - 01.2026
High School Diploma -
Skills
- Attention to detail
- Excellent Customer Service skills
- Team leadership
- Data Entry
- Interpersonal and written communication
- Supervisory
- Staff development
- Public speaking
- Skilled in Microsoft Office
- Strong verbal communication
- Team liaison
- Mentoring
- Active listening
- Showing initiative
- Building trust
- Providing corrective feedback
- Following through
- Showing empathy
Certificates Courses
- Cannabis Use Disorder Diagnostic
- Overdose Prevention
- Tobacco use & Nicotine
- Monitoring Suicide (OASAS)
- Mandated Reporter
- Narcan
- First Aid/AED/CPR
- Mental Health, Supporting Recovery with med (MAT)
Timeline
Peer Support Specialist
Baltic street wellness solutions
01.2026 - Current
Bachelor of Science - Psychology
Turo College
09.2025 - 01.2026
Case Manager
Impacct Brooklyn
06.2025 - 06.2026
Case Manager
Cherokee Federal
01.2025 - 06.2025
Case Manager
Carter Lard
05.2024 - 12.2024
Case Manager
Platinum Community Care
08.2023 - 05.2024
HR Onboard Specialist
Temp Position
02.2022 - 07.2023
Assistant Teacher
Kinder Care Daycare
03.2021 - 06.2023