Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Ojaide

Concord,NC

Summary

Detail-oriented Human Services professional who thrives when working with clients from a wide range of backgrounds. Passionate about providing meaningful support and services to all clients.

Overview

17
17
years of professional experience
1
1
Certification

Work History

VA Program Coordinator

Salvation Army
01.2024 - Current
  • Facilitated regular weekly meetings with program participants -Veterans to discuss progress updates, address challenges, and brainstorm solutions to attain set goals
  • Established strategic partnerships with external organizations expanding program reach and impact.
  • Maintained detailed records of program participants -veterans activities and participant data, ensuring compliance with internal policies and external regulations.
  • Facilitated group sessions to discuss coping skills motivations ,self -care , self awareness and provide encouragements.
  • Provided exceptional customer service to program participants -veterans through prompt response times and attentive assistance with inquiries or concerns.
  • Facilitated monthly room inspections, drug screening in compliance with rules and regulations for program participants per contracted agreements .

Case Manager Specialist

Salvation Army
11.2023 - 01.2024
  • Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs for housing
  • Managed high caseloads efficiently, prioritizing cases based on urgency and need.
  • Utilized motivational interviewing techniques to build rapport with clients and foster a supportive, non-judgmental environment for open communication.
  • Maintained accurate and timely documentation for all client interactions, ensuring compliance with regulatory requirements and confidentiality standards.
  • Coordinated appropriate referrals to external agencies based on thorough assessment of client needs and goals.

Therapist -LCSWA

Golson Family Services
05.2023 - 10.2023
  • Assessed clients' mental health needs, developed treatment plans and monitored progress.
  • Documented patient information, treatment plans, and patient responses.
  • Delivered brief interventions to help clients develop healthy coping skills.
  • Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
  • Guided clients in development of skills and cognitive behavioral therapy techniques.
  • Implemented evidence-based interventions through cognitive-behavioral and solution-focused therapy.
  • Documented client progress to track effectiveness and inform future treatment plans.
  • Provided crisis intervention to support clients during times of urgent need.
  • Performed assessments to evaluate clients' mental health status, needs and goals.
  • Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments.

Teletherapist LCSWA

Clinicians Of Mecklenburg
09.2022 - Current
  • Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
  • Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
  • Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
  • Provided individual and group therapy sessions to patients suffering from mental health issues.
  • Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
  • Assessed clients' mental health needs, developed treatment plans and monitored progress.

Housing Stabilization Specialist

Salvation Army -Hope Center
08.2022 - 04.2023
  • Case management , Coordinate in -take ,Pre-housing assessment of services and resources to meet client's needs.
  • Provide housing services to clients.
  • Referral and connect client with resources within community.
  • Advocate for clients in collaboration with agency to attain permanent supportive housing for chronically homeless clients.
  • Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
  • Referred families to legal resources, employment and educational programs.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
  • Completed detailed case- notes to summarize interactions with patients and scheduled follow-up sessions.
  • Responsible in assessment ,develop and implement care plan;while providing community resources.

Psychiatric Technician

Atrium Health Behavioral Health
12.2019 - Current

Observes, reports, and documents signs and symptoms or changes in patient behavior to charge nurse.

Interacts with patients therapeutically. Assists, initiates, and participates in social and recreational activities, group therapy, patient teaching groups, and other group activities.

Performed CPI techniques appropriately. Makes rounds on assigned patients at least every half hour during shift.

Responds to patients with empathy, maintaining their dignity and confidentiality.

Social Worker Intern

Life Adjustment Solutions
03.2022 - 05.2022
  • Completed care plan ,home wellness checks under licensed social worker supervision to verify client well-being in healthy and stable environment.
  • Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
  • Offered community resource guidance to clients to meet family needs for assistance.
  • Conducted outreach to local referral sources to build strong partnerships for supportive services.
  • Interviewed clients and family members to obtain key information for case planning and management.
  • Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
  • Secured housing, medical care and employment for clients by collaborating with various community agencies.
  • Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.

Certified Nursing Assistant

Cypress Club Of Charlotte
02.2015 - 06.2020

Perform direct patient care aimed at increasing comfort,psychosocial and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, rehabilitation and safety.

Maintain accurate records of patient care,condition,progress and concerns .

Scheduled and accompanied clients to medical appointments.

Social Worker Intern

Gaston County Department Of Social Services
08.2019 - 12.2019

Investigated suspected cases of abuse, neglect and exploitation.

Participate in direct in person communication with clients , family members , social support systems and service providers.

Provided input for person -centered service plans with client and assigned case manager.

Assisted with client referrals to appropriate agencies and resources for health care , environmental needs.

Participated in intake process home visits ,assessment , care plan meetings and referrals,interventions and re-evaluating interventions for outcomes

Identify clients history,request medical records- FL2 , collaborate with service and medical providers.

Facilitate client placement to permanent homes by making calls and requesting placement to nursing homes and assisted living facility.

Substitute Teacher

Kelly Services,Inc.
08.2018 - 04.2020

Instruct,tutor,and mentor individual students.

Encourage learning through diverse strategies.

Maintain safe and orderly classroom.

Complete documentation attendance,grades,and other required details.

Certified Nursing Assistant

ACTS Plantation Estates
05.2007 - 06.2017
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Transported patients between rooms and appointments or testing locations.

Court Advocate Intern

Safe Alliance
08.2015 - 12.2015

Accompany domestic violence victims to civil and criminal court proceedings.

Educate clients on specific detail of court proceedings before docket calls.

Compose reports,case summaries and compile work records including required statistics.

Collaborate with court,law enforcement and community providers to ensure client's future is a success.

Capstone Project Co-ordinator

Young Women Christian Association
05.2014 - 01.2015

Organized social and educational activities for students and their families including sponsoring the Capstone Project .

Planned, implemented,monitored, and assessed a classroom instructional program which was consistent with the School Age Program Quality Assessment handbook designed to evaluate the quality of children's programs and identify staff training needs.

Education

Master of Arts - Social Work

Winthrop University
Rock Hill, SC
05.2022

Bachelor of Arts - Human Services Studies

Queens University of Charlotte
Charlotte, NC
2015

Nurse's Aide Program -

Carolina's College of Health Sciences
Charlotte, NC
2007

Skills

  • Schedule management
  • Conflict resolution techniques
  • Facilitating after-school programs
  • Excellent organizational skills
  • Problem-Solving
  • Critical Thinking
  • Multitasking Abilities

Certification

Licensed Clinical Social Worker -Associate

Timeline

VA Program Coordinator

Salvation Army
01.2024 - Current

Case Manager Specialist

Salvation Army
11.2023 - 01.2024

Therapist -LCSWA

Golson Family Services
05.2023 - 10.2023

Teletherapist LCSWA

Clinicians Of Mecklenburg
09.2022 - Current

Housing Stabilization Specialist

Salvation Army -Hope Center
08.2022 - 04.2023

Social Worker Intern

Life Adjustment Solutions
03.2022 - 05.2022

Psychiatric Technician

Atrium Health Behavioral Health
12.2019 - Current

Social Worker Intern

Gaston County Department Of Social Services
08.2019 - 12.2019

Substitute Teacher

Kelly Services,Inc.
08.2018 - 04.2020

Court Advocate Intern

Safe Alliance
08.2015 - 12.2015

Certified Nursing Assistant

Cypress Club Of Charlotte
02.2015 - 06.2020

Capstone Project Co-ordinator

Young Women Christian Association
05.2014 - 01.2015

Certified Nursing Assistant

ACTS Plantation Estates
05.2007 - 06.2017

Master of Arts - Social Work

Winthrop University

Bachelor of Arts - Human Services Studies

Queens University of Charlotte

Nurse's Aide Program -

Carolina's College of Health Sciences
Sarah Ojaide