Summary
Overview
Work History
Education
Skills
Timeline
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Faith Ortiz

Corpus Christi,TX

Summary

Dynamic and adaptable professional with a friendly demeanor, honed at HEB Grocery Store. Proven expertise in customer service and effective communication, fostering positive team environments. Skilled in multitasking and maintaining organization under pressure, consistently enhancing customer satisfaction and loyalty through proactive problem-solving and training initiatives.

Equipped with willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2
2
years of professional experience

Work History

Curbside Assistance

HEB Grocery Store
03.2024 - 04.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.

Barista

Herbalife
06.2023 - 12.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

High School Diploma -

Northeast Lakeview College
Universal City, TX
06-2028

Skills

  • Friendly, positive attitude
  • Customer service
  • Teamwork and collaboration
  • Flexible and adaptable
  • Multitasking
  • Excellent communication

Timeline

Curbside Assistance

HEB Grocery Store
03.2024 - 04.2025

Barista

Herbalife
06.2023 - 12.2023

High School Diploma -

Northeast Lakeview College