- Photography
- Cinematography
- Music
- Acting and Theater
- Fashion
Shahiem Shuler
Baltimore,MD
Summary
Dynamic and adaptable professional with a proven track record at Sam’s Club, excelling in customer service and time management. Recognized for critical thinking and problem-solving skills, consistently enhancing team productivity and ensuring customer satisfaction in fast-paced environments. Committed to maintaining high standards and fostering positive relationships.
Overview
9
9
years of professional experience
Work History
Curbside Assistance
Sam’s Club
Baltimore, MD
11.2023 - 02.2025
- Fulfill online grocery orders for customers by shopping in the store, bagging items, and preparing them for pickup at the curb.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
Crew Member
Five Guys
Baltimore, MD
11.2020 - 11.2023
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Package Handler
Amazon
Baltimore, MD
01.2020 - 02.2020
- Assembled, sealed, and loaded packages into correct trucks.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Gardener
Baltimore Free Farm
Baltimore, MD
05.2018 - 08.2018
- Monitor plant health, addressing issues like disease or pest infestations.
- Provide the necessary care, including watering, feeding, and pruning, to promote healthy growth.
- Maintained healthy gardens by timely pruning, fertilizing, mulching, and pest control measures.
- Enhanced garden aesthetics by implementing creative landscape designs and plant arrangements.
- Maintained gardening tools and equipment by sharpening and cleaning tools to keep in good working condition.
- Collaborated with clients to develop personalized garden plans, delivering satisfaction through tailored outdoor spaces.
Camp Counselor
YMCA, College Gardens
Baltimore, MD
06.2016 - 08.2016
- Aided children with learning activities .
- Supervised camp members
- Teach outdoor skills, sports, and other recreational activities, fostering skill development and promoting learning through experience
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Education
Volunteer - Theater
Waxter Center
Baltimore, MDDiploma - Media Arts
Edmondson West Side High
Baltimore, MD06.2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Problem resolution
Accomplishments
- Achieved Result through effectively helping with Task.
- Supervised team of Number staff members.
- Achieved Result by completing Task with accuracy and efficiency.
- Resolved product issue through consumer testing.
Interests
Timeline
Curbside Assistance
Sam’s Club
11.2023 - 02.2025
Crew Member
Five Guys
11.2020 - 11.2023
Package Handler
Amazon
01.2020 - 02.2020
Gardener
Baltimore Free Farm
05.2018 - 08.2018
Camp Counselor
YMCA, College Gardens
06.2016 - 08.2016
Volunteer - Theater
Waxter Center
Diploma - Media Arts
Edmondson West Side High