Summary
Overview
Work History
Education
Skills
Gallup Top 5 Strengths
Timeline
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Faith Patti

Richmond,VA

Summary

Determined Sales Development Representative and consistent top performer with a background in fintech SaaS sales. Experience identifying, building relationships with, and presenting to C-suite executive across the financial services industry. Proficient in tools such as Microsoft Office, Salesforce, Teams/Zoom, ZoomInfo, LinkedIn, Sales Navigator, 6sense, etc.

Overview

7
7
years of professional experience

Work History

Senior Sales Development Representative

Provenir
10.2021 - Current
  • Identified and cultivated opportunities that collectively amounted to $1.6 million in additional company revenue
  • The first and only SDR on the NA team to own the entire sales process and successfully take a deal from prospect to contract negotiation and close/win
  • Proactively identify, develop, nurture, and qualify leads to generate new business through cold calling, email outreach, and networking
  • Consistently meet or exceed personal quotas
  • Secured victory in the SKO pitch competition, surpassing all Account Executives, Customer Success Managers, and fellow Sales Development Representatives
  • Collaborate with Account Executives, Marketing, Pre-Sales, and Product teams to create effective messaging, strategies, and presentations for prospects
  • Coordinate responses to RFIs/RFPs, SOWs, request for information and pricing requests
  • Ensure opportunities are accurately reflected and maintained in Salesforce
  • Work closely with Customer Success team to target personas for upsell/cross-sell opportunities

Senior Tenant Researcher

Costar Group
05.2018 - 08.2021
  • Quickly became a top performer in the department, winning Rookie on a Roll and Tenant Researcher of the month in the first year
  • Conducted 40 daily outbound calls to verify database accuracy.
  • Verified over 74,000 lease comps, 4,600 sale comps and added nearly 12,000 true owners
  • Personally added/updated over 2,800 Land Registry comps
  • Assisted in integration of records from newly acquired business STR
  • Selected for a small team responsible for inputting Power Broker submissions
  • Personally matched over 700 tenants to CMBS (commercial mortgage-backed securities) deals
  • Utilized Excel to capture and record important data, sorting and filtering data, and using shortcuts and formula functions
  • Consistently upheld high standards of work quality and productivity while managing multiple concurrent projects and initiatives with tight deadlines

Account Service Representative

Travelers Insurance
10.2016 - 05.2018
    • Answered client questions and actively listened to concerns, and devised appropriate solutions to meet client and business objectives
    • Thrived in high-pressure call center environment, exceeding client's expectations in a timely manner
    • Forged connection with each client to manage customer concerns respectfully and efficiently
    • Navigated multiple computer systems and utilized search tools to find information.
    • Personally handled 60-100 customer calls daily, with an average resolution time under 4 minutes

Education

Bachelor of Science - Business Administration

Liberty University
Lynchburg, VA
03.2022

Skills

  • Cold Calling
  • Consultative Sales
  • Prospecting
  • Pipeline Generation
  • Interpersonal Skills
  • Relationship Building
  • RFx Response
  • Strategic Planning

Gallup Top 5 Strengths

  • Maximizer
  • Responsibility
  • Arranger
  • Relator
  • Belief

Timeline

Senior Sales Development Representative

Provenir
10.2021 - Current

Senior Tenant Researcher

Costar Group
05.2018 - 08.2021

Account Service Representative

Travelers Insurance
10.2016 - 05.2018

Bachelor of Science - Business Administration

Liberty University
Faith Patti