Faith Peters
T-Mobile, Custom Wireless
Oklahoma City
6
years of professional experience
Sales management professional prepared to excel in overseeing sales operations and enhancing customer engagement. Proven experience in developing sales strategies and leading teams to achieve targets. Known for collaborative approach and ability to adapt to changing market conditions, with strong skills in negotiation and communication.
Work History
Assistant Sales Manager
2 Years 11 Months- Supported daily sales floor operations, ensuring consistent customer engagement and service quality.
- Coached sales associates on wireless plans, device features, and account solutions.
- Trained team members on POS procedures, activations, and transaction accuracy.
- Assisted with customer escalations, resolving billing and service concerns professionally.
Assistant Manager
1 Year 3 Months- Providing exceptional service to customers, managing employees, great money handling skills, operating the store and sales floor, reviewing business results and strategizing ways to improve business.
- Coached sales associates on customer engagement, product knowledge, and selling techniques to strengthen store performance.
- Monitored sales floor activity to ensure visual merchandising standards, fitting room coverage, and seamless customer service.
Sales Associate
7 Months- Delivered attentive customer service while resolving questions, locating merchandise, and supporting positive shopping experiences.
- Processed sales transactions accurately at register, following payment procedures and store policies.
- Collaborated with team members to prioritize tasks, manage customer flow, and complete daily operational goals.
- Monitored price changes, ticketing, and markdown labels to support accurate floor signage and inventory presentation.
Education
High school or equivalent
Skills
Point-of-sale cash handling
Inventory management
Team management experience
Proficient in operational support
Documentation skills
Sales strategy development
Sales coaching
Time management
Sales program coordination
Work Authorization
Authorized to work in the US for any employer
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant Sales Manager
T-Mobile, Custom Wireless
12.2023 - CurrentRead More
Assistant Manager
Maurices
08.2021 - 11.2022Read More
Sales Associate
Ross Dress For Less
12.2020 - 07.2021Read More
McLoud High School
High school or equivalent
Read More