Faith Pilon
Tonawanda
Summary
Dynamic professional with expertise in animal handling and sanitation protocols, honed at Love Your Dog. Proven ability to enhance animal well-being and safety while fostering strong client relationships. Demonstrated teamwork and collaboration skills, ensuring operational excellence. Recognized for adaptability and resilience in fast-paced environments, consistently achieving high customer satisfaction and operational goals.
Overview
3
3
years of professional experience
Work History
Kennel Tech/Daycare
Love Your Dog
East Amherst, NY
04.2025 - Current
- Ensured animal safety and well-being during their stay.
- Maintained cleanliness of kennel facilities, adhering to hygiene standards and protocols.
- Assisted in feeding and caring for dogs, following specific dietary guidelines and schedules.
- Provided support during grooming sessions, promoting comfort for animals while enhancing appearance.
- Engaged with pet owners, addressing concerns and providing updates on their pets' conditions.
- Adapted quickly to changing environments, demonstrating flexibility in handling various dog breeds and behaviors.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Crew Member
McDonald's
Tonawanda, NY
08.2024 - 07.2025
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated cash register accurately, handling transactions efficiently while maintaining a clean workspace.
- Prepared food items according to safety and quality standards, consistently following proper procedures.
- Collaborated with team members to achieve daily operational goals and maintain efficient workflow.
- Maintained cleanliness of dining area and kitchen, adhering to health regulations and company policies.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Crew Member
Tim Horton
Tonawanda, NY
05.2023 - 11.2024
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma -
Tonawanda Middle/highschool
Tonawanda, NY06.2025
Skills
- Sanitation protocols
- Patience and resilience
- Animal handling expertise
- Care monitoring
- Behavior observation
- Safety monitoring
- Canine behavior
- Animal bathing
- Kennel maintenance
- Teamwork and collaboration
- Group management
- Honest and dependable
Timeline
Kennel Tech/Daycare
Love Your Dog
04.2025 - Current
Crew Member
McDonald's
08.2024 - 07.2025
Crew Member
Tim Horton
05.2023 - 11.2024
High School Diploma -
Tonawanda Middle/highschool