Faith Pope
Oakley,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Hostess / Takeout / Server
Monica's Riverview
03.2022 - Current
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Manage in-person and telephone guest inquiries, customer service requests, and reservation bookings
- Train new hosts and hostesses on service policies
Clerical Worker
Ferguson Welding Service
01.2021 - Current
- Dispersed incoming mail to correct recipients throughout the office
- Maintained business records by updating customer information
- Managed office paperwork, including scanning documents and routing business correspondence
- Organized files, developed spreadsheets, faxed reports and scanned documents to organize workflow.
Babysitter/Nanny
Private Family Client
10.2021 - 03.2022
- Monitored children's safety and well-being to prevent accidents and falls
- Supervised and cared for children ages 2 months to 7 years
- Provided safe transportation to and from activities and events
Restaurant Hostess / Takeout / Expo
The Counter
12.2018 - 10.2020
- Answered telephone to provide dining information and take party reservations
- Managed guest expectations by relaying information regarding hours, wait times and specials
- Monitored dining area to assess server capacity and estimate wait times
- Greeted guests and sat customers at tables or in waiting areas
Education
No Degree - Diagnostic Medical Sonography
Contra Costa Medical Career College, Inc.
Antioch, CA12.2024
Associates Degree in Liberal Arts Math and Science -
Los Medanos College
Pittsburg, CA05.2023
High School Diploma -
Washington High School
Fremont, CA06.2020
Skills
- Food Inspection
- High-Volume Dining
- Menu Memorization
- Reservation Coordination
- Cash Handling
- Customer Service
- Safe Food Handling
- Telephone etiquette
Certification
- ServSafe Certification
- BLS Certification
Timeline
Restaurant Hostess / Takeout / Server
Monica's Riverview
03.2022 - Current
Babysitter/Nanny
Private Family Client
10.2021 - 03.2022
Clerical Worker
Ferguson Welding Service
01.2021 - Current
Restaurant Hostess / Takeout / Expo
The Counter
12.2018 - 10.2020
No Degree - Diagnostic Medical Sonography
Contra Costa Medical Career College, Inc.
Associates Degree in Liberal Arts Math and Science -
Los Medanos College
High School Diploma -
Washington High School
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