Lauren Brown
Pocatello,ID
Summary
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
Work History
Restaurant Hostess and To-Go Server
Texas Roadhouse Restaurant
Pocatello, Idaho
06.2022 - Current
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Verified that prepared food met requirements for quality and quantity before delivery.
- Organized and tracked to-go orders while maintaining accuracy.
- Received payments, returned accurate change and closed checks in POS system.
- Packaged and bagged cooked food and prepared items.
Food Bank Volunteer
Idaho Food Bank
Pocatello, Idaho
06.2017 - 01.2024
- Provided assistance with loading and unloading of food donations as needed.
- Collected, sorted, and repackaged donations from local businesses.
- Utilized knowledge of nutrition standards when selecting appropriate foods for distribution.
- Collaborated with other volunteers to ensure efficient operation of the food bank.
- Repackaged bulk donations into smaller portions for distribution.
- Boxed family-sized boxes of groceries for distribution to families in need.
Education
High School Diploma -
Century High School
Pocatello, ID05-2024
Pharmacy Technology, Medical Assistant
Idaho State University
Pocatello, IDSkills
- Customer Service
- Active Learning
- Greeting Guests
- Reading Comprehension
- Conflict Resolution
- POS system operations
- Food inspection
- Dining crew workflow optimization
- Reservation/Waitlist coordination
- Safe Food Handling
Timeline
Restaurant Hostess and To-Go Server
Texas Roadhouse Restaurant
06.2022 - Current
Food Bank Volunteer
Idaho Food Bank
06.2017 - 01.2024
High School Diploma -
Century High School
Pharmacy Technology, Medical Assistant
Idaho State University