Summary
Overview
Work History
Education
Skills
Timeline
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Faith Potter

New York,NY

Summary

Current student in Manhattan with extensive experience working in social settings with diverse groups of people. Skilled at communication, knowledge of the service industry, and food service. Excellence in creating a welcoming environment for guests, providing positivity and comfortability for guests and coworkers. Strong sense of enthusiasm and humor, problem-solving, and overall professionalism.

Overview

3
3
years of professional experience

Work History

Server

Metro Bis
05.2021 - 08.2021
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Educator

Lululemon
04.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.

Babysitter/Camp Counselor

Self-Employed, Kingswood Oxford School
01.2021 - Current
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.

Education

Bachelor of Arts - Musical Theatre

Manhattan School of Music
New York, NY
05.2027

High School Diploma -

Kingswood Oxford School
West Hartford, CT
05.2023

Skills

  • Conflict Resolution and Mediation
  • Guest Satisfaction
  • Service Prioritization
  • Sales Techniques

Timeline

Educator

Lululemon
04.2023 - 08.2023

Server

Metro Bis
05.2021 - 08.2021

Babysitter/Camp Counselor

Self-Employed, Kingswood Oxford School
01.2021 - Current

Bachelor of Arts - Musical Theatre

Manhattan School of Music

High School Diploma -

Kingswood Oxford School

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Faith Potter