Faith Quezada
Starbucks
Corona,CA
1
Certification
10
years of professional experience
Adaptable and motivated professional with a strong background in leadership, communication, organization, and interpersonal skills. Known for being dependable, team-oriented, detail- focused, and able to thrive in fast-paced environments. Passionate about building positive relationships, problem-solving, and contributing to a productive and welcoming environment.
Work History
Volleyball Coach
3 Years 6 Months- Developed practice plans aligned with school athletics standards and team skill development goals.
- Instructed student-athletes on volleyball techniques, game strategy, and competitive positioning.
- Worked individually with players when struggling to enhance confidence and strengthen court skills.
- Coordinated tryouts, roster decisions, and lineup management with athletic department expectations.
Barista Shift Supervisor
9 Years 5 Months- Supervised shift operations, delegated tasks, and maintained service standards during peak customer periods.
- Trained partners on beverage preparation, register procedures, and customer service expectations.
- Coordinated opening and closing routines, including cash handling, cleaning, and equipment checks.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
Receptionist Coordinator
6 Months- Greeted guests and managed front desk check-ins with professional, friendly service.
- Coordinated party reservations and communicated booking details to team members.
- Processed waiver forms and maintained accurate guest records.
- Maintained up-to-date knowledge of company policies, procedures, and offerings to better serve clients and assist coworkers when necessary.
Cashier
8 Months- Greeted guests promptly and provided friendly service during fast-paced drive-thru and front counter transactions.
- Processed customer orders accurately using POS system and handled cash, card, and mobile payments.
- Verified order details to reduce mistakes and support accurate food preparation.
- Resolved basic customer questions professionally while maintaining positive a positive guest experience.
Education
Bachelor of Science - Family And Human Development
- Dean's List (Fall 2021, Spring 2022, Fall 2022)
- Graduated with a Minor in Counseling and Applied Psychological Science.
Skills
Motivational leadership
Organizational skills
Adaptability and flexibility
Teamwork and collaboration
Interpersonal communication
Child development
Certification
- Mandated Reporter Certification- Child Abuse & Neglect
- First Aid/ CPR Certified
Timeline
Volleyball Coach
Colony High School
05.2023 - CurrentRead More
Receptionist Coordinator
Sky Zone Trampoline Park
03.2019 - 09.2019Read More
Barista Shift Supervisor
Starbucks
06.2017 - CurrentRead More
Cashier
Farmer Boys
10.2016 - 06.2017Read More
Arizona State University
Bachelor of Science from Family And Human Development
Read More