Summary
Overview
Work History
Education
Skills
Work Experience
Timeline
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FAITH SAMUDIO

FAITH SAMUDIO

San Antonio

Summary

I am a driven and passionate insurance professional with over three years of customer service experience and a strong commitment to building meaningful client relationships. My career began at Men’s Wearhouse, where I discovered my passion for helping others and delivering personalized, high-quality service. I quickly grew within my role, developing strong communication skills and a client-first mindset that continues to guide my work today. I later expanded my experience by stepping into an administrative office position, where I demonstrated adaptability, a strong work ethic, and the ability to quickly master new responsibilities while successfully training my replacement.

I currently hold a Texas Limited Lines Insurance License, specializing in auto and motorcycle policies, and have hands-on experience in quoting, underwriting coordination, and policy servicing. I am also proudly managing dual roles as both an Insurance Agent and a Paralegal, which has strengthened my time management, attention to detail, and ability to thrive in fast-paced, high-responsibility environments.

I am actively pursuing my Property and Casualty (P&C) License to continue growing within the insurance industry and expand my ability to provide comprehensive, value-driven solutions. I take pride in the work I do and am committed to making a meaningful impact in every organization I am part of—by supporting my team, exceeding expectations, and delivering exceptional, memorable service to every client I serve.

Thank you,

Best regards,

Faith .S

Overview

4
4
years of professional experience
2025
2025
years of post-secondary education

Work History

Paralegal Consultant

Law Office of Ross Rodriguez
San Antonio
12.2025 - Current
  • • Assist attorneys with case preparation, legal documentation, and file management•Draft and review legal documents including correspondence and case materials•Communicate with clients to gather information and provide case updates• Maintain organized case files and ensure all documentation is up to date• Support daily office operations with strong attention to detail and confidentiality

Insurance Agent

Farmers Insurance Agency
San Antonio
12.2025 - Current

  • Licensed Texas insurance professional with proven expertise in selling and servicing auto insurance policies
  • Deliver tailored coverage solutions by analyzing client needs, risk factors, and financial goals
  • Generate accurate, competitive quotes while educating clients on policy options and value-driven recommendations
  • Manage full policy lifecycle, including endorsements, renewals, and new business applications with high attention to detail
  • Collaborate effectively with claims adjusters to support clients through the claims process, ensuring timely communication and resolution
  • Build and maintain long-term client relationships through proactive communication, retention strategies, and exceptional customer service
  • Ensure strict compliance with underwriting guidelines, state regulations, and company standards
  • Demonstrate strong problem-solving skills by efficiently resolving client concerns and policy issues
  • Consistently meet or exceed performance goals in a fast-paced, client-focused environment

Licensed Limited Lines Agent

National General, an Allstate Brand
12.2024 - 12.2025
  • Licensed to sell auto and motorcycle insurance policies in Texas.
  • Quoted and bound policies through multiple carriers including Falcon Insurance, Connect Insurance, and Progressive to secure the most competitive rates for clients.
  • Collaborated closely with claims adjusters and underwriting agents to ensure policy accuracy and smooth customer experiences.
  • Delivered exceptional customer service while managing renewals, endorsements, and new business applications.
  • Contributed to team success by helping the office surpass a $106,000 monthly sales goal with only three active agents.
  • Consistently achieved individual performance targets and upheld high standards of compliance and client trust.

Administrative Office Secretary

Stretch Zone
09.2024 - 12.2024

Customer Service & Sales Associate

Men’s Wearhouse
01.2022 - 09.2024
  • Demonstrated refined selling techniques for retail sales, custom clothing, and special occasion rentals.
  • Built relationships with clients through exceptional post-sale service and product knowledge.
  • Coordinated alterations and fitting appointments while ensuring top-tier customer satisfaction.
  • Supported managers with reports and data tracking to optimize store goals and performance.
  • Assisted with difficult customer situations by providing empathetic and solution-oriented service.

Education

Property And Casualty License - Insurance

Training
03.2026 - 04.2026

High School Diploma -

Roosevelt High School

Skills

  • Licensed Personal Lines Insurance Agent (Auto & Motorcycle – Texas)
  • Currently pursuing Property & Casualty License
  • Customer Relationship Management
  • Quoting & Underwriting Support
  • Microsoft Office Proficient
  • Data Entry & Reporting
  • Customer Service Excellence
  • Sales & Goal Achievement
  • Adaptability & Multitasking

Work Experience

01-2024

Timeline

Property And Casualty License - Insurance

Training
03.2026 - 04.2026

Paralegal Consultant

Law Office of Ross Rodriguez
12.2025 - Current

Insurance Agent

Farmers Insurance Agency
12.2025 - Current

Licensed Limited Lines Agent

National General, an Allstate Brand
12.2024 - 12.2025

Administrative Office Secretary

Stretch Zone
09.2024 - 12.2024

Customer Service & Sales Associate

Men’s Wearhouse
01.2022 - 09.2024

High School Diploma -

Roosevelt High School
FAITH SAMUDIO