Polished Hospitality professional with history of success in high-volume environments. Top-notch communicator adept at providing pleasant and personable service while maintaining efficiency. Service-oriented with excellent organization and task-management skills.
Hi, I’m
SHAKEEYA DOUGLAS
New York,NY
Summary
Overview
16
years of professional experience
Work History
Swissport Cargo Services
Bag Room Attendant
05.2023 - 12.2023
Job overview
- Maintained clean and orderly bag room, ensuring optimal organization and accessibility.
- Effectively managed inventory of cargo, ensuring its getting properly handled in timely manner.
- Unload/Load belts with luggage's
- Transported baggage across airport to different airlines.
Prime Flight Aviation
Aircraft Cleaner
12.2021 - 03.2023
Job overview
- Managed multiple projects simultaneously, contributing to the successful completion of project deadlines.
- Improved turnaround time for aircraft cleaning services, ensuring timely departures.
- Maintained a safe work environment by adhering to established safety guidelines and using personal protective equipment as needed.
- Maintained, cleaned and sanitized interior of aircraft.
- Fostered positive relationships with airline personnel through professional interactions during daily operations.
Whole Foods Market Inc
Cashier
01.2020 - 12.2021
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Five Below
Tech Specialist
10.2018 - 11.2020
Job overview
- Followed all company policies and procedures to deliver quality work.
- Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
- Created and delivered presentations to internal and external stakeholders to showcase work.
Chipotle Grill
Cashier
10.2017 - 07.2019
Job overview
- I Prep Food Before the store is Open.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Dollar Tree
Assistant Manager
06.2016 - 02.2017
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Conway Stores
Assistant Manager
03.2012 - 05.2014
Job overview
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Lot Less
Cashier Team Lead
02.2010 - 06.2012
Job overview
- Communicated with customers and team members to solve problems.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Lehmann's Department Store
Floor Supervisor
07.2011 - 12.2011
Job overview
- Floor Supervisor
- Assisted customers with their daily inquires
- Processed customers merchandise
- Provided a clean and safe work place
- Replenished of all store stock as needed
- Assisted with opening and closing of the registers
- Assisted with other employees as needed
- Assisted with seasonal moves requested by supervisor
Path Mark
Cashier
02.2008 - 07.2009
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
HUMANITIES H.S.Manhattan, NY
High School Diploma
06.2007
University Overview
Skills
- Patience and Empathy
- Reliability and punctuality
- Safety awareness
- Initiative and Self-Motivation
Timeline
Bag Room Attendant
Swissport Cargo Services
05.2023 - 12.2023
Aircraft Cleaner
Prime Flight Aviation
12.2021 - 03.2023
Cashier
Whole Foods Market Inc
01.2020 - 12.2021
Tech Specialist
Five Below
10.2018 - 11.2020
Cashier
Chipotle Grill
10.2017 - 07.2019
Assistant Manager
Dollar Tree
06.2016 - 02.2017
Assistant Manager
Conway Stores
03.2012 - 05.2014
Floor Supervisor
Lehmann's Department Store
07.2011 - 12.2011
Cashier Team Lead
Lot Less
02.2010 - 06.2012
Cashier
Path Mark
02.2008 - 07.2009
HUMANITIES H.S.
High School Diploma
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